- Forrester Councils
- Councils Overview
- log in
Posted by Zach Hofer-Shall on February 1, 2011
My role at Forrester is to help Customer Intelligence professionals better understand the constantly shifting nature of social media and the ways it informs customer marketing and business strategies. With that in mind, I'm excited to announce that today we're bringing a little more social media to you, with our new Forrester Community For Customer Intelligence Professionals -- a place to discuss the business challenges CI professionals face every day.
The Forrester Community For Customer Intelligence Professionals will serve as a resource for connecting with peers and Forrester analysts, sharing stories, asking and answering questions, and discussing the topics most interesting to you. This online community is open to all CI professionals, so feel free to pass the link along to your colleagues. During the past year at Forrester, we've trialed other role communities with great success and look forward to helping The Forrester Community For Customer Intelligence Professionals grow in the coming months.
In The Forrester Community For Customer Intelligence Professionals, you will find:
I encourage you to become part of the community to:
So go check out The Forrester Community For Customer Intelligence Professionals, and contribute to the conversation. We look forward to connecting with you and building a bit more social media together.
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »
Free On-Demand and Live Events
Latest events from Forrester analysts, online and in person »