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Forrester Blogs › Business Technology › Application Development & Delivery Professionals › William Band

The Top 19 Customer Management Technologies To Watch

Posted by William Band on November 13, 2009

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In this podcast, Bill describes what technologies comprise the customer management applications ecosystem, and which ones offer the most value based on Forrester's combined knowledge.

http://a964.g.akamaitech.net/7/964/714/05946339a34115/www.forrester.com/imagesV2/uplmisc/Bill_Band_11_12_09.mp3

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