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Posted by Tom Grant on March 22, 2010
I'm still finishing up the actual presentations that I've proposed for the Product Camp in Austin this Saturday. You can go to the official site for more details about the presentations, but in the meantime, here's a sneak preview of all three. Topics include:
Since this is your conference, if you like these topics, please vote for them.
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »