- Forrester Councils
- Councils Overview
- log in
Posted by Tom Grant on December 17, 2008
Just in case you're curious, in the editing pipeline right now are the following documents from Yours Truly:
And a whole bunch of other things, including a lot of Agile-related documents, in the works.
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »