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Posted by TJ Keitt on July 1, 2013
The era of cloud-based collaboration technology is here. Forrester's last survey of collaboration software decision makers showed that 67% are planning to or already deploy collaboration software-as-a-service (SaaS). Buttressing this stat is the incredibly high volume of inquiries I've received over the past two quarters from business and IT leaders trying to decide between Microsoft technology and the Google portfolio. The questions were so numerous that we published a report to answer our clients' basic queries. The increased activity, however, obscures the fact that we're still in the early days. As our report shows, IT leaders are still trying to get acquainted with cloud technologies: What features are in the suite? Is it secure? Are businesses like mine using it? These are essential things to know, yes. But they don't fully tell the story of how a company can get the most out of a cloud collaboration and productivity suite implementation. So, as you examine Microsoft Office 365 and Google Apps for Business, here are five more questions you need to address at the outset:
Update: In the original version of this post, we incorrectly described the change in pricing for Google App when including Google Vault as adding $10 per user per year to a Google Apps seat. The text has been revised to reflect the price difference between Google Apps with and without Google Vault.