EA Maturity Sounds Nice . . . Now How Do We Get It Done?

Blog post info and actions

Blog post body

We sure do talk a lot about enterprise architecture (EA) maturity. When I think about it, every piece of research we create is in some way intended to help EA leaders mature their practice. But alas, reading alone isn’t what matures an EA practice. Somebody, somewhere (likely, you) has the difficult task of implementing these EA concepts as processes, artifacts, methodologies, etc. And there arises the challenge: Simply building a “new thing” such as a business capability map or a set of reference architectures isn’t where maturity comes from. Rather, it’s about getting these “new things” out there, seeing them used, making sure they’re relevant, and realizing an impact.

For the many EA practices that want to evolve their practices toward a strategy- and business-driven role, actually getting that done means going outside of EA’s current scope. In order to execute on this vision, EA must consider three competencies to see them through their maturity journey, all of which are fraught with boundaries:

  1. Insight. EA professionals need to be able to show that they have an understanding of their firm’s direction and their stakeholder’s strategies for navigating toward it. EA practices therefore need some procedure for gaining this insight — especially since most firms don’t articulate it well. But how can EA — which may historically be tactical and technology driven — get involved?
  2. Influence. EA must now reach out to new stakeholders and use this newfound insight to influence their decisions. The challenge for many EA practices is to avoid blindsiding or overwhelming their stakeholders, as opposed to making their decisions easier. So what is the right way to approach new stakeholders and position your insight?
Read more

Is EA Effectiveness At The Mercy Of Process Standardization?

Blog post info and actions

Blog post body

When digging into the data from September 2009 Global State Of Enterprise Architecture Online Survey, I found an interesting correlation in the data: Survey respondents who reported a high degree of business and IT process standardization also reported that EA was more effective and more influential within the organization. As the level of standardization decreased, so did EA effectiveness and influence. Just take a look at this sample data from a report that recently went live on our website:

Why does this correlation exist? We’ve been saying (and most clients have been agreeing) that process standardization is a keystone to effectiveness across all areas of IT: apps, infrastructure, PMOs, you name it. When I look at IT organizations in my research, those that focus on standardizing processes or that live in an environment of highly standardized business processes tend to be doing a better job.

But simply being more standardized can’t be the “secret sauce” for EA success. There must be something that standardization does to an organization — a window or door that it creates — that enables IT functions such as EA to get better at what they do. Based on deeper analysis of our data, this is my hypothesis:

Read more

CIOs Gather In Chicago To Discuss IT Strategic Planning

Blog post info and actions

Blog post body

by Laura Koetzle

Laura-KoetzleLast week, Forrester’s CIO Group held its North American Fall Member Meeting in Chicago. In addition to enjoying some Chicago-style deep dish pizza and dinner at the Art Institute of Chicago, approximately 70 members gathered from across the globe to discuss top-of-mind issues. Sessions included presentations from Forrester analysts, case studies presented by members, and a workshop on IT strategic planning.

Read more

Categories:

Key Considerations For SaaS Sourcing

Blog post info and actions

Blog post body

By Liz Herbert

Liz-Herbert

Software-as-a-service (SaaS) continues its rapid growth becoming an increasingly strategic part of firms’ application portfolios. Firms are using SaaS across a wide range of applications from CRM to ERP to IT, for deployments of all sizes, and across multiple geographies. As firms make heavier use of SaaS solutions, CIOs must ensure proper due diligence in the selection process. Although some SaaS still comes in through under the radar screen, business led deployments, centralized groups in IT, sourcing, and vendor management should take ownership of the research, purchasing, negotiations, and ongoing vendor relationships for these solutions.

Forrester suggests CIOs ensure the following considerations in SaaS sourcing:

Read more

Categories:

Key IT Roles For Cost Reduction

Blog post info and actions

Blog post body

By Marc Cecere

Marc It seems like every CIO I talk with has or is creating a plan to reduce costs. Whether they’re shooting for a svelte, wiry, emaciated or lean organization, there are a number of common roles that senior IT people say are critical to this goal.

Read more