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Posted by Ted Schadler on October 8, 2008
by Ted Schadler
Symantec today announced its acquisition of MessageLabs, a 520-person UK-based email filtering and security vendor. Given the cost and hassles that information & knowledge management professionls (IKM Pros) have keeping email spam down to a dull roar and keeping viruses outside the firewall, this is a great move for Symantec. And now IKM pros with deep Symantec relationships have a simple choice: Keep email filtering on-premise (and pay up front and on-going) or outsource that annoying task to Symantec MessageLabs (and pay by the month).
My colleague Chris Voce and I have been doing research into the costs and challenges of on-premise email versus cloud-based email. (We'll publish a report in the next month or so with the details, but Forrester clients can contact us if they want to talk now about email in the cloud or the cost of email.)
A few things have popped out of the research:
The report will present a detailed cost model that you can tailor to your situations, market data from 50 firms and 10 email providers, and a deep analysis of the costs for different kinds of users and different company types.
I think that this is a smart acquisition by Symantec, even at 5 times revenue. Have another point of view or an experience with MessageLabs to share? Please let me know.
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Contributed by Stefan Ried on Tue, 11/20/2012 - 08:37