As a follow-up to my blog post yesterday, there’s another area that’s worth noting in the resurgence of interest in BC preparedness, and that’s standards. For a long time, we’ve had a multitude of both industry and government standards on BCM management including Australian Standards BCP Guidelines, Singapore Standard for Business Continuity / Disaster Recovery Service Providers (which became much of the foundation for ISO 24762 IT Disaster Recovery), FFIEC BCP Handbook, NIST Contingency Planning Guide, NFPA 1600, BS 25999 (which will become much of the foundation for the soon to be released ISO 22301), ISO 27031, etc. There are also standards in other domains that touch on BC, security standards like ISO 27001/27002.
And when you come down to it, several of the broad risk management standards like ISO 31000 are applicable. At the end of the day, the same risk management disciplines underpin BC, DR, security and enterprise risk management. You conduct a BIA, risk assessment, then either accept, transfer or mitigate the risk, develop contingency plans, and make sure to keep the plans up to date and tested.
In my most recent research into various BCM software vendors and BC consultancies, as well as input from Forrester clients, BS 25999 seems to be the standard with the most interest and adoption. In the US at least, part of this I attribute to the fact that BS 25999 is now one of the recognized standards for US Department of Homeland Security’s Voluntary Private Sector Preparedness Accreditation and Certification Program. The other standards are NFPA 1600 and ASIS SPC.1-2009. I’ve heard very few Forrester clients mention the latter as their standard.
During the last 12 to 18 months, there have been a number of notable natural catastrophes and weather related events. Devastating earthquakes hit Haiti, Chile, China, New Zealand, and Japan. Monsoon floods killed thousands in Pakistan, and a series of floods forced the evacuation of thousands from Queensland. And of course, there was the completely unusual, when for example, ash from the erupting Eyjafjallajökull volcano in Iceland forced the shutdown of much of Western Europe’s airspace. These high profile events, together with greater awareness and increased regulation, have renewed interest in improving business continuity and disaster recovery preparedness. Last quarter, I published a report on this trend: Business Continuity And Disaster Recovery Are Top IT Priorities For 2010 And 2011.
A decade after launching the SAML standard and seeing its, shall we say, stately pace of adoption, it’s wild to see real single sign-on and federated attribute sharing starting to take off for social networking, retail sites, online gaming, and more — not to mention seeing the US government starting to consume private-sector identities on citizen-facing websites.
Last week, we published a report on Outsourcing Identity Assurance. In it, I examine this “Government 2.0” effort, including the National Strategy for Trusted Identities in Cyberspace (NSTIC), and its innovations around identity assurance, and the confidence you can have in the real-world verification of the identity you’ve been given by an identity provider. We’re predicting you’ll see new Web 2.0-ish ways to outsource identity verification in the coming three years, driven by use cases like e-prescribing, high-value eCommerce, and even online dating.
As we speak to companies worldwide, many express their frustration with the cost and complexity of physical tokens. Our staple response is: "Oh yes, these solutions are hard to integrate and operate, but they provide the extra level of security required in an enterprise environment." However, today’s RSA SecureID breach goes against our typical advice and demonstrates that even the most hardened solution is vulnerable to insider threats – as it appears that the information leaked by (or social-engineered out of?) an RSA insider caused the security hole.
This situation draws attention to two basic themes that we are consistently hearing about:
Monitor your employees' activities and behavior patterns; and
Use lighter-weight authentication such as adaptive and risk-based authentication.
Both topics are areas we plan to discuss in greater depth this year. Please stay tuned for more reports from us on these topics!
Of all the client inquiries and advisories we get related to risk management, one of the most frequent topics of discussion continues to be the role of risk management. Who should be involved? How? What should our objectives be? How should we measure success?
In an upcoming Security & Risk Council member meeting in London, I plan to take members through each of the five steps of ISO 31000 in an interactive workshop. We will discuss how to build repeatable and consistent processes, demonstrate that process to stakeholders, improve strategy and planning, and show support for relevant corporate functions and business units. If you’re interested in discussing this idea with me and other members of the Security & Risk Council, please consider joining us on March 16 in London. In order to qualify to attend, you must be a senior-level security and/or risk management executive in a $1B+ organization. Please click here for more details on the S&R Council or on the member meeting itself.
Microsoft announced during last week's RSA conference that it would not be shipping Windows CardSpace 2.0. A lot of design imperatives weighed on that one deliverable: security, privacy, usability, bridging the enterprise and consumer identity worlds – and being the standard-bearer of the "identity metasystem" and the "laws of identity" to boot. Something had to give. What are the implications for security and risk professionals?
The CardSpace model had nice phishing resistance properties that cloud-based identity selectors will find hard to replicate, alas. But without wide adoption on the open Web, that wasn't going to make a dent anyway. We'll have to look for other native-app solutions over time for that.
IBM's Watson (natural language processing, deduction, AI, inference and statistical modeling all served by a massively parallel POWER7 array of computers with a total of 2880 processors with 15TB RAM) beat the greatest Jeopardy players in three rounds over the past 3 days — and the matches weren't even close. Watson has shocked us, and now it's time to think: What's in it for the security professional?
The connection is easy to see. The complexity, amount of unstructured background information, and the real-time need to make decisions.
Forrester predicts that the same levels of Watson's sophistication will appear in pattern recognition in fraud management and data protection. If Watson can answer a Jeopardy riddle in real time, it will certainly be able to find patterns of data loss, clustering security incidents, and events, and find root causes of them. Mitigation and/or removal of those root causes will be easy, compared to identifying them . . .
For the second year in a row, I have the honor of hosting our Security Forum EMEA in London, March 17th - 18th. This is Forrester's 5th annual Security Forum in Europe, and each year brings a larger, more influential audience and more exciting Forrester and industry keynotes. The theme of this year's event builds on our fall event in Boston - Building The High-Performance Security Organization. It would have been easy to focus the event on one of the myriad of threats and challenges facing security and risk (S&R) professionals today — from the emergence of advanced persistent threats to the security and risk implications of cloud services, social technologies and consumer devices in the workplace — but the real challenge for S&R professionals is not in the specific response to today's threats. It's building the oversight and governance capabilities, repeatable processes, and resilient architectures that deal with today's threats but can also reliably predict, analyze, mitigate, and respond to tomorrow's threats and new business demands. For many of us in security, we are mired in day-to-day operational responsibilities — or as some of us like to call it, the Hamster Wheel Of Hell.
Quest is making aggressive moves to extend into the heterogeneous, non-Microsoft-centric land of identity and access management. After acquiring Voelcker Informatik for provisioning, Quest just announced the acquisition of e-DMZ, an enterprise-class, high-performance PIM appliance vendor. Novell (now Attachmate) acquired host access control specialist Fortefi, Oracle bought Passlogix (vGO-SAM), CA extended Access Control, and IBM integrated Encentuate's eSSO solution with ITIM as a service offering to manage privileged access. The remaining major PIM players like Cyber-Ark, Lieberman, and BeyondTrust will now face added client RFP scrutiny and price pressures from the competition. Forrester expects that new IAM entrants like Symantec/VeriSign, NetIQ (to compete with arch-rival Quest), or MSSPs will look at acquiring the remaining above vendors.
Details have been elusive thus far, but reports indicate that multiple breaches occurred, resulting in “suspicious files” on the company’s servers. A statement released by Nasdaq assures us that its trading systems and customer data were not compromised, and those in the know tend to agree that infiltrating the trading systems would be substantially more difficult than breaking into the web environment and leaving a few files behind. As the investigation continues, hopefully we'll learn more, but what can we take away from this story so far?
The list of attractive hacker targets continues to grow. Whoever perpetrated this breach chose not to go after traditionally lucrative targets like customer/employee data or a more difficult and devastating attempt to dismantle one of the world’s biggest exchanges. Instead the target was a more accessible set of extremely sensitive corporate data – details about mergers, acquisitions, dividends, and earnings. Without much sophistication, criminals could use this information to execute rather impressive “insider trading” transactions or simply find an outlet like WikiLeaks for some of the more embarrassing tidbits.