Facing Microsoft Licensing Decisions? Bridge The Gap Between Operations And Sourcing

Christopher Voce

Voce
Whether or not to sign or renew an Enterprise Agreement with Microsoft is a sticky question that many organizations face. For many companies out there, their spend on Microsoft licensing can be a significant portion of a company's IT budget, whether it be Enterprise Agreements or Select License agreements. Some of you may be directly responsible for the negotiation of the agreement, but many more of you work with your sourcing professionals who negotiate the agreements with Microsoft or resellers. The increasing complexity around Microsoft licensing decisions require more heads at the table. For Infrastructure and Operations pros, your voice is critical in the decision process. Certainly, your current state of Microsoft products and your future rollouts over the life of the agreement (and beyond) play a role, but there are other factors to consider. Some of the other key questions you’ll face include:

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What's Your Green IT Baseline? Introducing Forrester’s Online Green IT Baseline Calculator

Doug Washburn

Dougwashburn You've heard it once and you'll hear it again: You can't manage what you can't measure. This adage is relevant to any IT project — especially if you're getting serious about green IT. Forrester advises that before investing a single dollar, measure your green IT baseline — an annual estimate of the energy consumption, carbon dioxide (CO2) emissions, and financial costs of operating your IT within and outside of the data center.

With that in mind, I would like to introduce Forrester's online green IT baseline calculator — an intuitive, online tool to help IT professionals calculate their green IT baseline.

The tool walks you through the key green IT baseline assumptions, including the number of IT assets, energy draw, and hours of up-time. For additional accuracy, you can customize your price and CO2 emissions per kilowatt. The tool will then automatically calculate your green IT baseline for your review. From there, you can email the results to yourself for future reference (and you can also help guide our research agenda).

Why should you calculate your green IT baseline? My complimentary  green IT podcast and report "Is Green IT Your Emperor With No Clothes?" offer answers and much more. Here's a start:

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What Cisco’s EnergyWise Technology Means To Green IT

Doug Washburn

DougwashburnTo date, IT pros have given very little attention to the “greening” of the network. Why? Three words: follow the money. According to recent Forrester research, the top motivation for pursing Green IT is to “reduce the energy-related costs of operating IT.” And when compared to other IT energy-drawing assets – like servers, data center cooling or PCs – the energy consumption of the network falls at the bottom of the list, meaning that the ROI to reduce energy use is less compelling.

But the launch of Cisco’s EnergyWise technology is likely to raise the “greening” status of the network. EnergyWise is a free software upgrade to Cisco’s entire line of Catalyst switching gear. The technology allows customers to monitor, manage and ultimately reduce energy consumption of anything “connected” to the network. As Cisco describes, EnergyWise will evolve over three phases, adding new functionality with each iteration:

In the first phase (February 2009), Network Control, Cisco EnergyWise will be supported on Catalyst switches and manage the energy consumption of IP devices such as phones, video surveillance cameras and wireless access points.

In the next phase (Summer 2009), IT Control, there will be expanded industry support of EnergyWise on devices such as personal computers (PCs), laptops and printers.

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Five Reasons To Consider PC Power Management

Doug Washburn

DougwashburnThe rolodex of Green IT projects available to IT leadership is seemingly endless. But at some point, prioritization is necessary, and IT professionals tend to gravitate to those projects that produce an acceptable financial return with the path of least resistance. And in recent interactions with Forrester clients, it's becoming clear that PC power management -- the act of powering down PCs when not in use (e.g. nights, weekends) -- is one of those projects IT leadership are willing to act on.

Do I agree? In short yes. And here’s why: PC power management can reduce costs, cheaply and effectively, while at the same time help justify more strategic IT investments and improve your green "credentials." Let me elaborate:

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Is The ‘Green’ In Green IT Dead? No, Because It Was Never Really Alive.

Doug Washburn

Dougwashburn In a number of recent client interactions with both enterprise IT end users and vendors, the question of “Is the ‘green’ in Green IT dead?” has come up. Primarily driven by the current economic climate, IT end users want to understand how relevant the environmental benefits of Green IT should be to their strategic planning; likewise, vendors want to know how palatable green messaging of their products and services is to their customers.

First and foremost, technology is not green and never will be. The design, manufacture, operation and disposal of IT equipment generates tremendous upfront and ongoing environmental impact (read more about this in my “Is Green IT Your Emperor With No Clothes?” research). A recent – and very primetime – example of this is the 60 Minutes "The Electronic Wasteland" segment. David Berlind from InformationWeek offers a great follow on to this in his “An E-Waste Story That'll Make You Want To Quit Tech” story.

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Don’t buy management tools for exoneration

Glenn O'Donnell

Glenodonnell
One of the unfortunate legacies of management software is the still-too-universal force of exoneration as a purchase rationale. When the “blame game” kicks in, we turn to our management tools in an attempt to gather evidence that will exonerate us from blame. This is a dangerous, yet pervasive element of IT culture that must be exterminated. Perpetuation of these insidious forces will threaten the very viability of the entire organization.

IT has long been the scapegoat for everything that goes wrong in the company, and quite frankly, we deserve much of this unsavory scrutiny. The way we’ve run IT is more characteristic of sloppiness than disciplined execution. Such an atmosphere is destructive to the entire organization and this destruction is obvious to many business leaders. They will take action to remedy the situation, action that will prove disastrous for those who fail to demonstrate progress toward discipline.

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PC Power Management Heats Up

Doug Washburn

Dougwashburn_3

As the PC power management space is heats up, it’s quite fitting that today is “Power IT Down Day” – a participatory event put on by Hewlett-Packard, Citrix Systems, and Intel to encourage governments and businesses alike to reduce their IT-related energy consumption by powering down computers, monitors, and printers at the end of the day. Other recent examples also highlight the attention directed to the reducing energy consumption across PCs:

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Making Green IT Palatable For The Business: Should You Call Green IT, “Green IT”?

Doug Washburn

Dougwashburn In many of my recent interactions with both enterprise IT end users and vendors, the notion of calling Green IT something other than “Green IT” occurs with fair consistency. Some of the variations to Green IT that I’ve come across purposely call out an environmental agenda, i.e. Greener IT, Sustainable IT, and Eco-Efficient IT. While others are purely business such as Efficient IT, Energy Efficient IT, or Lean IT.

This very debate came up during a panel I hosted at last week’s Next Generation Data Center Conference, and it reminds me of a book I came across called the “The Sneaky Chef: How To Hide Healthy Foods In Kid's Favorite Meals.” The premise is that parents can encourage healthy eating habits in the children by “hiding” healthy foods in meals that kids already love — without their kids’ knowledge. For example, brownies spiked with spinach or chocolate pudding laced with avocado.

So how should you decide to message your Green IT initiative? My standard response is that it depends on your audience:

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Is The “Green” Data Center The Next Generation Data Center?

Doug Washburn

Dougwashburn Yes, but the shade of green will vary. While it’s clear that the next generation data center will be an energy efficient data center, incorporating other green data center features — from reduced water usage, to sustainable site planning, to sourcing IT gear manufactured in a more eco-responsible fashion — are not likely to happen at the same pace.

Why? Reduced energy consumption in the data center offers tangible and immediate environmental and economic savings, but also goes hand-in-hand with alleviating out of space and out of power concerns — challenges, that for now, trump purely green motivations.

At last week’s annual Next Generation Data Center Conference held in San Francisco, I had the opportunity to discuss the role of “green” in the data center by moderating a panel on the topic of “Greening of the Data Center — Practical Steps That Can Be Implemented Today With Real World Savings.” The panel consisted of major industry hitters — including Jack Pouchet of Emerson Power Network, Joe Prisco of IBM, Michael Patterson of Intel, Christian Belady of Microsoft, and John Pflueger of Dell — with all panelists having a stake in enacting green and or energy efficiency strategies within their organizations. Here are some key takeaways from the session:

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CIs are People Too!

Glenn O'Donnell

Glen O'Donnell Well, actually vice-versa! The configuration management database (CMDB) is a hot topic these days in IT. With my arrival at Forrester, I am ambitiously building upon the solid foundation of thought leadership my colleagues have built on CMDB. One topic I wish to address is the notion that people (yes, you and me) are configuration items within the whole CMDB discussion.

When people talk about CMDB, they usually refer to infrastructure components as CIs. In some more enlightened cases, they accept that applications and business services are also CIs. As we assemble all of these CIs into cohesive views of our world, we need to include another critical domain -- us.

That’s right, no view of the IT or business landscape is complete without considering the roles of the people. Some of us are technology support, some are users, some are external customers, some are executives, and some are outsourced service providers. In the context of business services, we are integral elements to the service definition.

Some will interpret this concept of relegating people to CIs as cold and demeaning. This is certainly not my intent, but when you realize that we are all cogs in the greater business machinery, it quickly becomes apparent that we are normalized at some structural level to business impact strikingly similar to infrastructure. That’s not cold, it’s just the way it is in a sound service model. It doesn’t mean anyone is any less witty, charming, or warm.

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