The Cloud, Not Deduplication Alone, Will Lead To The Demise Of Tape

Stephaniebalaouras Friday, Iron Mountain and Microsoft announced a new partnership. Customers of Microsoft's backup offering, Data Protection Manager (DPM) 2007 service pack 1, can electronically vault redundant copies of their data to Iron Mountain's CloudRecovery service. This is welcomed news for DPM customers. Customers will continue to backup locally to disk for instant restore but rather than vault data to tape and physically transport tape to an offsite storage service provider, customers will vault data over the Internet to Iron Mountain. For disaster recovery purposes and long-term retention services, you need this redundant copy of your data offsite. By eliminating the physical tape transport you eliminate the risk of lost or stolen tapes or the need to deploy some kind of tape encryption solution. Microsoft DPM hasn't taken the backup world by storm since its introduction in 2005, but each subsequent release has added critical features and application support. Additionally, because it is often bundled in with Microsoft System Center, I expect adoption will increase among small and medium businesses (SMBs) and small and medium enterprises (SMEs).

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The Numerous Meanings Of "Data Protection"

Stephanie Balaouras

In my coverage of business continuity and disaster recovery, I talk to both IT infrastructure and operations professionals as well as IT security professionals and I've found that the term "data protection" means something different to each. This comes as no surprise and I think for a long time it didn't really matter because IT operations and security professionals operated in independent silos. But as silos break down and "data protection" is a shared responsibility across the organization, it's important to be specific and to understand who is responsible for what.

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New Options For Business Continuity Management Software

Stephanie Balaouras

With SunGard's acquisition of Strohl Systems, it would seem that the options for business continuity management software have dwindled. While SunGard will continue to support both Paragon and LDRPS, LDRPS will be its go forward platform. This leaves the main challengers, COOP Systems, eBRP, and OfficeShadow and lesser known vendors such as Business Protection Systems International (BPSI), CPACS, KingsBridge (formerly Binomial), and a few others. COOP Systems has gained a lot of momentum in recent months, in September, IBM Business Continuity and Resiliency Services (BCRS) selected COOP Systems as its strategic partner for BCM software.

But there are new options emerging from governance, risk, and compliance (GRC) vendors. For example, Archer Technologies has added a business continuity management module to its GRC SmartSuite Framework. I recently saw a demo of the offering and I found it to be intuitive and comprehensive. It's also closely aligned with the British Standard for Business Continuity Management, BS 25999. I also recently met with MetricStream, they have also added a BCM module to their GRC platform. Provided that you've already purchased the core GRC platform from one of these vendors, buying the BCM module is significantly less expensive that buying or subscribing to a tier 1 stand-alone BCM offering. Tier 1 offerings start at US$100K and average sales prices can be in the hundreds of thousands of dollars. The add-on modules to these GRC platforms will start between $30K-$50K.

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IBM Raises The Stakes In Business and IT Continuity Services

Stephanie Balaouras

IBM announced today that it was spending US$300 million to build out 13 data centers in 10 countries in 2008 - IBM refers to these sites as "Business Resilience service delivery centers". These centers will certainly help IBM deliver more of its traditional IT recovery services but they will also support the next generation of IT continuity services - repeatable, scalable, productize services such as online backup and virtual recovery.  These types of services don't require massive capital investment in an inventory of heterogeneous server and storage platforms, instead the service provider can focus its efforts on building a scalable pool of virtualized servers and shared storage built with industry standard components.

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Traditional Disaster Recovery Services Are Dead

Stephanie Balaouras

If you still subscribe to fixed site recovery services using shared IT infrastructure from the likes of HP, IBM BCRS, or SunGard, among others, you will quickly become a dinosaur in the next 1 to 2 years.

These types of shared infrastructure services involve lengthy restores from tape and a recovery time objective of 72 hours, at best. Plus, you'll be lucky if you recover at all because chances are, you've had trouble scheduling a test with your service provider and it's been a LONG time since the last one, if indeed you’ve ever tested.

72 hours recovery just doesn't cut it anymore. And frankly, understanding your provider's oversubscription ratio to shared infrastructure to determine the risk of multiple invocations, or attempting to negotiate exclusions zones and availability guarantees is a time suck. Most companies are either taking DR back in-house or, if they still rely on a DR service provider, they are using dedicated infrastructure.

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Get Involved Now In Cloud Computing Discussions

Power Outages Are A Major Risk That Most Companies Overlook

Stephanie Balaouras

TechCrunchIT reported today that a Rackspace data center went down for several hours during the evening due to a power grid failure. Because Rackspace is a managed service provider (MSP), the downtime affected several businesses hosted in the data center.

When companies think of disaster recovery and downtime, they typically think of catastrophic events such as hurricanes, tornadoes, and earthquakes. What companies don't realize is that the most common cause of downtime is power failures. In a joint study by Forrester Research and The Disaster Recovery Journal of 250 disaster recovery decision-makers and influencers, 42% of respondents indicated that a power failure was the cause of their most significant disaster declaration or major business disruption.

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Deduplication Hits The Mainstream

Stephanie Bottom line for IT Infrastructure and Operations professionals? Your next purchase of a backup-to-disk appliance or backup software will have integrated deduplication functionality, given the slew of announcements from all the major storage players. It’s no longer just pioneering vendors Data Domain and Diligent beating the deduplication drum — it’s all the major storage vendors.

 

 

In addition, based on the direction of NetApp, you need to start thinking about how the rest of your storage environment would benefit from integrated deduplication functionality like your VMware environment (server and desktop) or end-user home directories.

 

 

NetApp plans to introduce integrated deduplication technology in its NearStore VTL some time this year. In the meantime, the company is promoting the availability of deduplication on its production FAS storage systems and touting the huge benefits of deduplication in VMware environments.

 

 

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VMware Advances DR Preparedness

Stephanie

On May 12th, 2008 VMware announced that nine storage replication vendors have tested and certified their technology with VMware’s long awaited Site Recovery Manager (SRM) offering. SRM is an important step forward in DR (DR) preparedness because it automates the process of restarting virtual machines (VM) at an alternate data center. Of course, your data and your VM configuration files must be present at the alternate site, hence the necessary integration with replication vendors. SRM not only automates the restart of VMs at an alternate data center, it can automate other aspects of DR. For example, it can shutdown other VMs before it recovers others. You can also integrate scripts for other tasks and insert checkpoints where a manual procedure is required. This is useful if you are using the redundant infrastructure at the alternate data center for other workloads such as application development and testing (a very common scenario). When you recover an application to an alternate site, especially if your redundant infrastructure supports other workloads, you have to think about how you will repurpose between secondary and production workloads.  You also have to think about the entire ecosystem, such as network and storage settings, not just simply recovering a VM.

Essentially, VMware wants you to replace manual DR runbook with the automated recovery plans in SRM. It might not completely replace your DR runbook but it can automate enough of it. So much so that DR service providers such as SunGard are productizing new service offerings based on SRM.

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IBM Buys Diligent As Its Deduplication Anchor

Stephanie On April 18th, IBM announced its intent to acquire virtual tape library (VTL) and deduplication vendor Diligent Technologies. For IBM, Diligent is a good fit. The company offers both mainframe and open systems virtual tape libraries and they are a pioneer of deduplication. However, IBM already offers a market leading mainframe VTL based on its own intellectual property and an open systems VTL based on FalconStor technology — although the open systems VTL has very limited adoption — so there is also a lot of overlap. Because Diligent is a software solution, IBM can quickly integrate Diligent with any of its storage systems and bring new VTLs to market relatively quickly. It’s very likely that IBM will in fact pursue this route so it can bring an inline deduplicating VTL to market as quickly as possible.

 

 

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