- Forrester Councils
- Councils Overview
- log in
Posted by Stephanie Balaouras on November 30, 2009
I talk with many IT professionals that are dismayed at how little backup and recovery has changed in the last ten years. Most IT organizations still run traditional weekly fulls and daily incremental backups, they still struggle to meet backup windows and to improve recovery capabilities, to improve backup and restore success rates and to keep up with data growth. Sure there have been some improvements — the shift to disk as the primary target for backup did improve backup and recovery performance, but it hasn't fundamentally changed backup operations or addressed the most basic backup challenges. Why hasn't disk dragged backup out of the dark ages? Well, disk alone can't address some of the underlying causes. Unfortunately, many IT organizations:
And I'm not trying to put all the blame on IT; technology vendors have not made things easy on customers. Vendors charge additional license fees for their advanced functionality (it's typically $1000 for a filesystem agent and $1500-2000 per agent for an advanced agent – it can be as much as double this for an enterprise class backup software application). Annual maintenances fees are 10%-15% of the initial acquisition cost of the software. And while disk libraries are less expensive the production storage systems they're not cheap, they cost approximately $4000 to $7000 per useable terabyte (TB). Let's assume that your prospective disk library vendor believes that based on a presales assessment of your environment that you'll likely see a 7:1 deduplication ratio. This means that if you need 42 TBs of disk storage, you'll need to buy at least 6 TBs of useable, physical storage. You probably don't want to cut it too close, so you'll buy a few extra TBs, so 8 TBs in total. This 8 TBs will cost approximately $32K (let's assume you get a nice discount off list and your cost is closer to the $4K per TB). If you expect an immediate ROI to your investment, that’s not likely to happen but if you build your business case on 3 year ROI, the benefits (reduction or elimination of backup windows, improved recovery objectives, granular recovery capabilities, improved backup and restore success rates, reduction in tape investment etc.) will outweigh the costs in the long run.
Check out Stephanie's research
You can follow Stephanie on here
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »