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Posted by Srividya Sridharan on August 8, 2012
I’m excited to announce that our new research on how firms use customer analytics was just published today. The new research reveals some interesting findings:
Thanks to everyone who participated in our Global Customer Analytics Adoption Survey earlier this year, the results of which are published in this new report. We will send you a copy of the research shortly.
So what else in the works for customer analytics research this year?
If you want to hear more about my upcoming research or participate in this research, feel free to reach out through our inquiry process or ping me directly @Srividya. Look forward to continuing the conversation around customer analytics!
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