State of Enterprise Architecture Survey

Forrester's annual State of Enterprise Architecture survey needs more respondents!  Help Forrester benchmark EA's progress by answering a set of 25 questions on how architecture is practiced in large enterprises.  At the end of the survey, we'll ask you if you wish to attend a complimentary webinar on the results.  All participants will receive an Excel workbook of the results.  Thank

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CSC Expanding Operations Through BearingPoint’s Brazil Assets

In a recent press release, CSC announced the completion of its acquisition of BearingPoint’s operation in Brazil.  Specializing in consulting and systems integration services, BearingPoint’s Brazilian business unit employs 550 people in offices in Brasilia, Rio de Janeiro and Sao Paulo. With this acquisition, CSC expands their horizontal capabilities and vertical industry expertise in its Chemical, Energy and Natural Resource sectors.  BearingPoint Brazil’s clients include some of the world's largest producers of oil, gas and iron ore.  This acquisition of BearingPoint Brazil is yet another for the company after declaring bankruptcy in February (significant portions have been sold to Deloitte and PwC; more recently Keane said it had reached an agreement to acquire portions of BearingPoint's North American public services unit).
 

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Multisourcing – an opportunity to drive value if done well

Sourcing executives are investigating multisourcing as a way to drive down costs and improve agility. The picture is not all green though: multisourcing's success is dependent on the effectiveness of service integration between suppliers, which shows a number of challenges.

  • Multisourcing's value is founded on the concept of managing your suppliers simultaneously, which is why a skillful sourcing team is needed. Scoping and establishing a multisourcing deal will take more time and investment, but this is the first crucial step in getting it right.
  • Once a multisourcing deal is established, keeping it running strategically and efficiency requires irreproachable collaboration between internal and external teams. Just don't count on vendors for spontaneous collaborations - although one vendor is usually predominant, it is up to the sourcing teams to facilitate this through governance, pre-established rules, and round tables.

Wipro Is First To Market With Global Run SAP Certification

In recent interviews with client references, clients have told us that must haves in working with implementation services providers are tools or methodologies that lead to cost savings and a faster time to value. This is especially true for something like an SAP implementation, which is often a high profile undertaking that extends over several years and promises significant benefits.

In response, service providers are adopting the latest SAP methodology called Run SAP. Run SAP provides best practices, procedures, content, services, training, and tools for end-to-end solution operations. It focuses on application management, business-process operations, and administration of SAP solutions. It includes uniform tools and methods to reduce complexity, allows for the adjustment of standards to meet a wide range of requirements, and provides guidelines for knowledge transfer to employees tailored to the needs of a particular organization.

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Offshore Slowed Down But Still Growing

Despite a renewed focus by clients to cut costs and to renegotiate rates, offshore providers are showing some positive signs — with Infosys, TCS, and Wipro recently posting better than expected quarterly earnings. Strong dependence on US and on banking and financial services clients had created fears that offshore business would be hit particularly hard in the economic downturn.

However, preliminary data from Forrester's 2009 Enterprise IT Services Survey shows an increase in offshore outsourcing this year. Half of respondents, up from 42% last year, indicate they use offshore (including commitment to offshore IT services and pilot projects). Furthermore, 54% of respondents have put implementing or expanding the use of offshore resources as an agenda item, a dramatic increase over 30% last year.

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Podcast: Untamed Business Processes

Our latest featured podcast is Craig Le Clair's "Untamed Business Processes".



In this podcast, BP&A Principal Analyst Craig Le Clair defines untamed business processes and what business process pros can do to take them on. He also discusses why these processes are different from packaged apps.





We look forward to your questions and comments.



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Upcoming Workshop: Applying Agile And Lean Strategies To BPM Initiatives

Join Forrester Senior Analyst Clay Richardson in Washington D.C. on October 20, 2009 for the interactive one-day workshop Applying Agile And Lean Strategies To BPM Initiatives. In this workshop, you will learn best practices for integrating Agile and Lean methodologies into all facets of your BPM initiative. Through exercises and case studies you will build an action plan for incorporating Agile and Lean best practices into your organization’s BPM initiative.

To learn more about this workshop or to register, please click here.

Podcast: How To Select Your First BPM Project

Our latest featured podcast is Connie Moore's "How To Select Your First BPM Project"



In this podcast, BP&A Research Director and Vice President Connie Moore discusses how you should employ your first BPM project. She begins by suggesting that business process professionals think big and target major organizational pain points with their first endeavor. She goes on to suggest best practices for moving on from this first process implementation and ends with a discussion of how long these projects generally take.





We look forward to your questions and comments.



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NetSuite’s Full Court Press: Vendor Incents Sage Partners To Move Business To The Cloud

NetSuite Inc. recently announced a new offering to entice Sage partners in the U.S. and U.K. to join NetSuite’s Solution Provider Program.  NetSuite encourages businesses to enter the cloud by offering 50% margins on all new one-, two-, or three-year subscriptions to NetSuite for the first 12 months.  The Solution Provider Program is designed to give Web-based business solutions to growing companies.  NetSuite offers solutions for accounting / Enterprise Resource Planning (ERP), Customer Relationship Management (CRM) and Ecommerce.

    NetSuite’s offering comes in the wake of recent failure of MIS Group, Sage’s largest value-added reseller. NetSuite continues to establish itself as a top player in cloud computing and more and more companies are beginning to adopt their solutions to run key business operations.  In a press release this morning, NetSuite announced that three of the most recent technology Initial Publish Offerings were by companies working with NetSuite, including OpenTable, Inc., SolarWinds, Inc., and LogMeIn, Inc, proving that SaaS continues to be a strong option for fast-growing companies who want low capex costs, flexible solutions, and outsourced IT.  

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