• @BriggsandRiley Can your local repair shops replace a zipper or do I have to send it to you?
     — 12:51 PM May 12
  • Peter Horst Cap One: naming products is the worst task in marketing. It really sucks. #FORRforum
     — 12:45 PM Apr 18
  • ING Direct had cafes, not branches. Had mission to lead America back to saving. All departments participated and gave clarity
     — 12:41 PM Apr 18
  • Cap One integrating ING Direct: customers were by definition perpetually connected #FORRforum
     — 12:39 PM Apr 18
  • "Shifted" consumers are affluent, educated, tech savvy. What proportion of your customers are "shifted"? @FORRforum @jbernoff
     — 12:16 PM Apr 18
  • 78% of consumerd are still "unshifted", but moving toward mobile @FORRforum @jbernoff
     — 12:14 PM Apr 18
  • 3 stats define mobile mindshift of consumers: how many devices how often access, how many devices @FORRforum @jbernoff
     — 12:09 PM Apr 18
  • Mobile mind shift starts with devices and apps, ties into systems of record that must respond to customer expectation @FORRforum @jbernoff
     — 12:05 PM Apr 18
  • History of tech: not code, ecomm, or apps it's the mobile mindshift @jbernoff @FORRforum
     — 12:01 PM Apr 18
  • Audience poll @FORRforum #1 challenge is to create a more innovative culture, #2 create more customer centric measures
     — 11:56 AM Apr 18
  • Technology literally rewires our brains. @christineoverby @FORRForum
     — 11:50 AM Apr 18
  • At the Forrester Marketing Leadership Forum #FORRForum
     — 11:46 AM Apr 18
  • @TMobile All of a sudden I have 4 bars of 4G -- boy, you Twitter agents really do have power ;-)
     — 3:43 PM Apr 17
    from web
  • @TMobile PS the coverage map shows "satisfactory" coverage at my house but I don't even bother to use the phone there -- can't make a call
     — 3:15 PM Apr 17
    from web
  • @TMobile OK, I to Boston and scrolled over to Logan. I shows excellent 4G coverage but my phone doesn't show 4G and has no bars. Terminal C
     — 3:10 PM Apr 17
    from web
  • @TMobile and airports don't have street addresses so your coverage map is useless
     — 3:08 PM Apr 17
    from web
  • @TMobile It's a major airport ....
     — 3:06 PM Apr 17
    from web
  • @tmobile how can your coverage suck so badly at Logan airport?
     — 6:56 PM Apr 16
  • My new report, Digital Disruption Rattles The TV Ad Market: http://t.co/zhoM9e6QNr Presentation in LA on Fri @ http://t.co/3yW3OSnqFW
     — 6:24 PM Apr 16
    from web
  • Thx @matthewnordan ! More solar on houses of worship to come in Phase 2 of the IPL offer
     — 3:11 PM Apr 16