Forrester Blogs
  • Love this → USAA: trust as the most important metric of company success. It's permission to continue the relationship. #smartercommerce
     — 5 hours 1 min ago
    from Tweetbot for iOS
  • USAA’s unified approach to customers creates a virtuous circle: great experiences drive future interactions, lifting CLV #smartercommerce
     — 5 hours 7 min ago
    from Tweetbot for iOS
  • USAA combined all customer facing functions – marketing, sales, service – into a single member experience group. #smartercommerce
     — 5 hours 11 min ago
    from Tweetbot for iOS
  • P&G launched ROI review with @thinkvine, @marketsharep, @mktgevolution to better account for impact of digital in its $2.8b spend.
     — 5 hours 47 min ago
    from Buffer
  • IBM punishes Watson, forces it to take low paying job as customer service rep. Seriously, nice move. http://t.co/wSq91C0PgB
     — 8 hours 28 min ago
    from Buffer
  • Congrats to @alteryx and @pjross01 → Alteryx Raises $12M to finance product investments, international expansion. http://t.co/vI4JV0TS0J
     — 3:56 PM May 20
    from Buffer
  • @jay_henderson I hope so. Seems like IBM’s been promising it forever. :)
     — 10:01 AM May 20
    from Tweetbot for iOS
  • Tableau raises $254MM in IPO. http://t.co/1z3MDhVFs7
     — 1:14 PM May 17
    from Buffer
  • Also expanding, Neolane adds offices in Munich, Sydney, Singapore; and open an APAC Data Center. http://t.co/pDvV1VlbSj
     — 12:21 PM May 17
    from Buffer
  • ExactTarget's Atlanta expansion: $1.25MM and 225 jobs over 5 years. | http://t.co/63rPKCUYkZ
     — 10:11 AM May 17
    from Buffer
  • Hybrid Cloud Future? Too Late! | Forrester Blogs http://t.co/2Nnn4L9BHo
     — 3:47 PM May 16
    from Buffer
  • @carldoty @EatalyBirreria @grant_michael The iPad app lacks tho.
     — 8:28 PM May 14
    from Tweetbot for iOS
  • @EatalyBirreria @grant_michael @carldoty Wow! The speck is fantastic!
     — 8:26 PM May 14
    from Tweetbot for iOS
  • Nope, no conflict of interest here. http://t.co/0cwib7DoCL
     — 5:38 PM May 10
    from Reeder on iOS
  • @iamreff yup, but clearly your job has aged you.
     — 7:03 PM May 7
    from Tweetbot for iOS
  • @iamreff That’s a picture of you 10 years ago?
     — 7:00 PM May 7
    from Tweetbot for iOS
  • Really? Still, great pics → "The nanophysicists working at IBM appear to be Trekkies." http://t.co/xRBaNF3Z13
     — 12:21 PM May 6
    from Buffer
  • Nice review of @John4Man's machine learning work at MailChimp: http://t.co/4uZYLG9mZP
     — 10:11 AM May 6
    from Buffer
  • Tablets account for 46% of mobile RTB ads worldwide, compared to 54% on smartphones (Accordant Media study) http://t.co/pDOiaCuQgP
     — 8:48 AM May 6
    from Buffer
  • Perhaps the best tumbler post ever: http://t.co/r3X2yfvyJb
     — 8:48 AM May 4
    from Buffer