Forrester Blogs
  • Experience matters. Find out how customer experience metrics can trump service desk #ITSM metrics at the #forrforum http://t.co/SPY3EJr7Dq
     — 4 hours 6 min ago
    from TweetDeck
  • IT:Stop talking about "the business" like it's something external. We're part of the biz! Be a technology enabler. http://t.co/7yIVK3gTa9
     — 10:45 AM May 17
    from TweetDeck
  • RT @jhammond: Hook em when they're young, hold em for a generation. Google taking a page from Apple with education moves.< MSFT too w/ O365
     — 2:34 PM May 15
    from TweetDeck
  • @ferrusi I just was on http://t.co/Aaqmord2Wr looking for a cheap defibrillator.
     — 10:30 PM May 13
    from TweetDeck
  • BYOD is an outcome of a larger change in workplace tech. Introducing our new Workforce Enablement Playbook 2 help u! http://t.co/Or6lIJT4bA
     — 11:57 AM May 13
    from TweetDeck
  • RT @SilverSky CTO @arj reprised former role as @Forrester analyst at #ForrForum in session on moving email to #cloud http://t.co/Q6licQ4c1j
     — 11:00 AM May 10
    from TweetDeck
  • Introducing Adaptive Intelligence:Why Firms Need 2 Share Data 2 Become Customer-Obsessed http://t.co/MTISK5QGzy @fatemehx2 @xmlgrrl @Staten7
     — 10:54 AM May 10
    from TweetDeck
  • @johnrrymer Pleasant run beside the Charles this AM. #BostonStrong much in evidence. < Nice! Wish I was at home to join you.
     — 3:56 PM May 8
    from TweetDeck
  • RT @maryjofoley:MSFT's Office Web Apps moving ahead with 'Gemini' wave: http://t.co/voliy8DSEV <hope 2 hear more tablet apps 4 multiple OSs
     — 11:48 AM May 8
    from TweetDeck
  • "In order to be an effective IT leader, I need to make sure I understand the company strategy and business outcomes" (@CIOChris) #forrforum
     — 1:51 PM May 7
    from TweetDeck
  • Vendor disruption panel #forrforum: Tech companies going private, good or bad? Also might mean developing a fallback plan if vendor fails.
     — 11:46 AM May 7
    from TweetDeck
  • Jagdish Krishnan -Bose: The biz outcome we focused on was driving employee productivity (and was a cloud driver) #forrforum @glennodonnell
     — 11:31 AM May 7
    from TweetDeck
  • @glennodonnell is leading a panel on vendor landscape disruption with Jagdish Krishnan of Bose and Edgar Aguilar of Mastercard. #forrforum
     — 11:15 AM May 7
    from TweetDeck
  • True cloud computing is: standardized, automated, self-service, shared, and pay per use. #forrforum @lauren_e_nelson
     — 9:43 AM May 7
    from Twitter for iPad
  • Rethinking downtime in a Business Technology world: think in terms of resiliency, not recovery. @RachelDines #forrforum
     — 8:47 AM May 7
    from Twitter for iPad
  • @david_kjohnson "Happy Workers, Happy Customers" captures the spirit behind our Workforce Enablement Playbook, launching tomorrow #forrforum
     — 2:53 PM May 6
    from TweetDeck
  • "I won't use the term 'users' to describe employees. The only other time that term is used is for drug addicts." #forrforum @eoehrlich
     — 2:43 PM May 6
    from TweetDeck
  • What's one of the trickiest parts of #BYOD? Determining the financial imact. http://t.co/GxSlHqdQ4o Find out how at #ForrForum next week.
     — 7:52 PM May 2
    from TweetDeck
  • The only thing dead regarding tablets in 5 years will be their batteries at the end of a day of use @jgownder http://t.co/ptv7jy98qf
     — 12:36 PM May 2
    from TweetDeck
  • Dinosaurs aren't really dead, and PCs won't really die either:...but what will they look like? @jgownder: http://t.co/iIpklGAyog
     — 1:40 PM Apr 30
    from TweetDeck