Forrester Blogs
  • Harley Manning
    @Forrester is growing! Seeking consulting talent at all levels http://t.co/7FFXnGbZVq @Forresterjobs #CX
     — 5:04 PM May 24
    from web
    - Harley Manning
  • Tony Costa
    Google's new 3D Maps destroy Manhattan in the wake of Apple's Flyover http://t.co/GCk1nUXlgM via @AppleInsider
     — 3:52 PM May 24
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    - Tony Costa
  • Kerry Bodine
    Can you #design your life? Yes! Advice from @IDEO's Tim Brown. @tceb62 http://t.co/XIeRWX9Fvd
     — 11:52 AM May 24
    from TweetDeck
    - Kerry Bodine
  • Tony Costa
    From shadow QR codes to LED-lights-powered discounts: South Korea’s E-mart launch Sale Navigation app http://t.co/61RhOTorKw
     — 11:20 AM May 24
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    - Tony Costa
  • Adele Sage
    Want Better Customer Experiences? Adopt The Six Disciplines Of CX Maturity http://t.co/bzhkjfhLHG #OutsideIn #CX
     — 10:32 AM May 24
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    - Adele Sage
  • Tony Costa
    Hisense's Sero 7 LT and Pro tablets hit Walmart stores tomorrow for $99, $149 http://t.co/F8fw6czOnO via @engadget
     — 9:17 AM May 24
    from Tweet Button
    - Tony Costa
  • Tony Costa
    Intel: Haswell will boost laptop battery life by 50 percent http://t.co/InfxQ7rU3z via @engadget
     — 9:12 AM May 24
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    - Tony Costa
  • Kerry Bodine
    @themrblackheart Thanks, Jason. Glad you enjoyed it!
     — 6:08 PM May 23
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    - Kerry Bodine
  • Kerry Bodine
    @margaritalurye Will do!
     — 6:07 PM May 23
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    - Kerry Bodine
  • Kerry Bodine
    @scottcowley Many companies are also starting to look at perceived level of effort as a informative metric. #wvpdx
     — 6:03 PM May 23
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    - Kerry Bodine
  • Kerry Bodine
    @scottcowley You were satisfied. Ok. But will you buy again? Recommend to a friend? Buy somewhere else next time? #wvpdx
     — 6:02 PM May 23
    from TweetDeck
    - Kerry Bodine
  • Kerry Bodine
    @scottcowley Cust sat is a fading #CX metric. It just doesn't tell u much about cust's perceptions or the impact on the business. #wvpdx
     — 6:02 PM May 23
    from TweetDeck
    - Kerry Bodine
  • Kerry Bodine
    I'm looking forward to participating in the "Bridging The Gap: Women in Technology" panel at #webvisions today. Hope you'll join us! #WVpdx
     — 1:47 PM May 23
    from TweetDeck
    - Kerry Bodine
  • Kerry Bodine
    "If you're not designing responsively, you're not designing responsibly." @shayhowe #webvisions #WVpdx #UX
     — 1:27 PM May 23
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    - Kerry Bodine
  • Kerry Bodine
    Presenters everywhere: Your data slides need to have sources. Otherwise they are not credible.
     — 12:27 PM May 23
    from TweetDeck
    - Kerry Bodine
  • Kerry Bodine
    "Video isn't just the future of the Web. It's the future of all communication." @LeslieBradshaw at #WebVisions #CX
     — 12:22 PM May 23
    from TweetDeck
    - Kerry Bodine
  • Ronald Rogowski
    Want Better Customer Experiences? Adopt The Six Disciplines of CX Maturity | @forrester Blogs http://t.co/aQ53BBrNc3
     — 11:41 AM May 23
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    - Ronald Rogowski
  • Ronald Rogowski
    @Walmart Takes Contextual, Pragmatic Approach To Mobile @forrester http://t.co/GIFm8fs4GR
     — 10:58 AM May 23
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    - Ronald Rogowski
  • Kerry Bodine
    Customer Experience Trumps Content -- from the masterful @augieray #CX #custexp #OutsideIn
     — 1:51 PM May 22
    from web
    - Kerry Bodine
  • Kerry Bodine
    My latest post >> Business Model & Brand: Keys To #CX #Innovation. http://t.co/CIaBL49WqD #custexp #OutsideIn #forrforum
     — 9:15 AM May 22
    from TweetDeck
    - Kerry Bodine