@suzyspaatz Wow! @ironrav is amazing, enduring that kind of physical abuse for almost 30 years! Cool! #triathlon— 8:46 AM Mar 4- Glenn O'Donnell- @CyberJMC66 Yeah, baby! Ain't it great to be home?— 8:08 AM Mar 4- Glenn O'Donnell
- @theitskeptic Ohh, that's bad, but it must be good because I still laughed! #StepladderJoke— 8:03 AM Mar 4- Glenn O'Donnell
- @CraigWilkey @theitskeptic Therefore, to be exceptional, you only need to be better than most, which isn't a very high bar!— 7:44 AM Mar 4- Glenn O'Donnell
- @CraigWilkey @theitskeptic True. Exceptional customer service is exceptional because the common experience is so dismal!— 7:43 AM Mar 4- Glenn O'Donnell
Welcome to all my new followers this week. Check out my IT reading list on #Forrester I&O blog http://bit.ly/idRn6B— 3:07 AM Mar 4from Plume- John Rakowski- @VanessaAlvarez1 That's where **I** will be heading when I see the funnel cloud! :-)— 7:46 PM Mar 3from TweetDeck- Glenn O'Donnell
- @DavidM2 Air travel is ALWAYS a textbook examination of service management. Almost always terrible, occasionally wonderful.— 7:30 PM Mar 3from TweetDeck- Glenn O'Donnell
- "ITSM means what to you?" Join the discussion! http://bit.ly/ikjN4t @ianclayton & @christiankane have! I will too soon!— 7:29 PM Mar 3from TweetDeck- Glenn O'Donnell
- Enough travel rants. I'm home, so they did their job today! I now return to my normal #ITSM, #CMDB & #ITops rants!— 7:03 PM Mar 3- Glenn O'Donnell
- #RedCarpetClub reminds me of the Yogi Berra classic, "Nobody goes there anymore. It's too crowded!" How true!— 7:01 PM Mar 3- Glenn O'Donnell
- @chrisvoce I killed my @UnitedAirlines Red Carpet Club membership long ago. Just as crowded as the "bus terminal" so not much real value.— 6:59 PM Mar 3- Glenn O'Donnell
- @ken_gonzalez I do try to locate the "floor waxer" outlets at airports, but they're usually already taken. Lousy capacity mgmt!— 6:54 PM Mar 3- Glenn O'Donnell
@glennodonnell Bring a cheap extension cord that also splits power! That way you can share and be farther away. Or join the Admirals Club.— 5:47 PM Mar 3from TweetDeck- Christopher Voce- Travel peeve: Hey O'Hare (most airports for that matter), would it kill you to supply some power outlets? It's a 110v desert!— 3:33 PM Mar 3- Glenn O'Donnell
- @pkedrosky You suggesting we change as we age? I'm a 20 yo in a 50 yo body! The body just usually can't keep up with the mind!— 3:00 PM Mar 3- Glenn O'Donnell
- @suzyspaatz That's cool news, Suhela! Congrats!! Is your team still in Ionix or have they also been dispersed to new roles? DM if you prefer— 2:56 PM Mar 3- Glenn O'Donnell
- @riChchestMat I'm sure you speak Japanese MUCH better than I do! Sorry to hear about your mum! :-(— 2:19 PM Mar 3- Glenn O'Donnell
- "@riChchestMat: I passed my JLPT N5!" <= Congratulations? :-)— 2:05 PM Mar 3- Glenn O'Donnell
- @vambenepe LOL! I didn't know you were so patriotic!— 1:54 PM Mar 3- Glenn O'Donnell