Forrester Blogs
  • Natalie Petouhoff
    Janet Robinson: Advertisers must also consider how new devices, "Kindles" will affect them SCRM #MS10 #BW #CNNiReport
     — 10:05 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: Yes, Kindle may B part of the delivery of news @ NYtimes SCRM #MS10 #BW #CNNiReport
     — 10:04 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: Then there r those that use content of NYTimes in fair use way. we r looking in2 all of this SCRM #MS10 #BW #CNNiReport
     — 10:04 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Arthur Sulzberger: then there are grps that "lift" / Steal content from NYTimes - SCRM #MS10 #BW #CNNiReport
     — 10:03 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Arthur Sulzberger: What bout news aggregators? Range of those- Google is 1 NYTimes has worked w/ SCRM #MS10 #BW #CNNiReport
     — 10:02 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: If u receive print version of NYtimes, U don't have 2 pay 4 online version SCRM #MS10 #BW #CNNiReport
     — 10:01 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: We've look at paid, online models, i.e., ratio of paid/free - 2 keep our ad inventory SCRM #MS10 #BW #CNNiReport
     — 10:00 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: Must make sure suppliers, employees, etc... R onboard with the change 4 it 2 B successful SCRM #MS10 #BW #CNNiReport
     — 9:58 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: 2011 may seems like a long time 4 the change, but its a org change management process-takes time #SCRM #MS10 #BW #CNNiReport
     — 9:57 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: Looking at how 2 make customer experiences online GR8 thru 2011 SCRM #MS10 #BW #CNNiReport
     — 9:56 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    RT @zmh12: @drnatalie How can brands keep their promise? | socialmedia = Huge feedback machine-take it seriously SCRM #MS10 #BW #CNNiReport
     — 9:55 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: Extended media gr = Facebook - they have adopted new ways of delivering what customer want SCRM #MS10 #BW #CNNiReport
     — 9:53 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: We look at NYTimes peer gr WSJ, we all invest in quality that made them who they are SCRM #MS10 #BW #CNNiReport
     — 9:52 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: We /others have finally embraced internet is part of revenue model/ not a threat SCRM #MS10 #BW #CNNiReport
     — 9:51 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Janet Robinson: End of 2010 B better for NYTimes? Yes, as we have changed, the business has gotten better SCRM #MS10 #BW #CNNiReport
     — 9:50 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    socialmedia is fullforce all industries, including print media, is having 2 discover new rev models SCRM #MS10 #BW #Bloomberg_TV #CNNiReport
     — 9:28 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    4 more info on Janet Robinson, Pres/CEO NYTimes http://bit.ly/9ToZJ8 #SCRM #MS10 #BW #Bloomberg_TV #CNNiReport
     — 9:27 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    4 more info on Arthur O. Sulzberger http://bit.ly/duHLrM #NYTimes #SCRM #MS10 #BW #Bloomberg_TV #CNNiReport
     — 9:23 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    next up Janet L. Robinson, Pres/CEO Arthur O. Sulzberger Jr, Chairman of #NYTimes . #SCRM #MS10 #BW #Bloomberg_TV #CNNiReport
     — 9:20 AM Mar 11
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    - Natalie Petouhoff
  • Natalie Petouhoff
    Did not realize Tata had whole group focused on SocialMedia, Analytics and consulting #SCRM #MS10 #BW #Bloomberg_TV #CNNiReport
     — 9:18 AM Mar 11
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    - Natalie Petouhoff