• Life would be so much easier if people looked like their social avatars #random
     — 7:26 PM May 15
  • @PeterKretzman @VigilantGuy's point ... as you already knew ;)
     — 6:12 PM May 15
  • #IT is not a department, it's a competency ~ @VigilantGuy via @WindUpBird at #know13 #ITSM
     — 6:01 PM May 15
  • . @WindUpBird gave up his office for 30 days, became mobile on campus, and just observed his customers. He never went back #ITSM #know13
     — 5:59 PM May 15
  • Now in @WindUpBird's session. Mark oozes smarts #know13
     — 5:56 PM May 15
  • . @Simo_Morris's Agile session was packed #know13
     — 5:55 PM May 15
  • This is a funny idea ... @FauxGeneKim #random #DevOops?
     — 5:18 PM May 15
  • . @PaulHardyUK sees no evil after his excellent panel session at #know13 http://t.co/q2Q5dsscdu
     — 3:51 PM May 15
  • @jimbofin @riChchestMat it is safe to return to the water.
     — 3:46 PM May 15
  • KICKITNOW is getting some @servicenow hackathon love at #know13 by @YorkChris @NextMason & @mattberan http://t.co/KET0cvdt04
     — 3:34 PM May 15
  • Great question/point on #gamification - what happens when those that aren't top performers switch off? #motivation #know13
     — 3:09 PM May 15
  • Brilliant to hear so many questions in this #know13 culture panel session. Hot topic or the power of #gamification?
     — 2:31 PM May 15
  • Just realised that it's 50:50 men to women in the #know13 culture eats process for lunch session - so far the ladies are asking the Qs #cool
     — 2:30 PM May 15
  • . @eoehrlich of @forrester working the crowd at a #know13 panel with @PaulHardyUK @NextMason @YorkChris http://t.co/D0x2fSVEx5
     — 2:23 PM May 15
  • Looking forward to culture-related panel with @PaulHardyUK @YorkChris @NextMason and @eoehrlich at #know13
     — 2:19 PM May 15
  • Two sessions so far at #know13 today - @fred_luddy and @realgenekim - both informative and compelling #itsm #devops
     — 2:01 PM May 15
  • @AndieKis @foolwithatool @mattberan @ken_gonzalez taking one for the ITSM Community team ;)
     — 1:51 PM May 15
  • We can decouple deployment risk from release risk (Facebook Chat example) ~ @RealGeneKim #know13
     — 1:48 PM May 15
  • Dev vs. Ops and #startrek by @RealGeneKim #devops #know13 #itsm http://t.co/knnClly5JC
     — 1:28 PM May 15
  • @riChchestMat obviously
     — 12:43 PM May 15