Forrester Blogs
  • It Might Be Time To Ditch The SaaS Monthly Subscription Model http://t.co/uQMTrENf
     — 10:05 AM Nov 25
    from LinkedIn
  • Briefing with #Glance Networks. Cross-platform remote desk top app. Supports agent-to-customer #collab for #sales and #custserv #CRM
     — 3:43 PM Nov 20
    from TweetDeck
  • #Forrester Webinar Dec 4: #Not Your Father's #CRM. How to manage #SaaS solutions for better value. http://t.co/j6onYVj7
     — 8:56 AM Nov 19
    from TweetDeck
  • New report: Not your father's #CRM- How to manage #SaaS solutions for greater value. http://t.co/gOLoacPA #IT #BPM #SCRM #Forrester
     — 12:52 PM Nov 16
    from TweetDeck
  • @waband @kateleggett Social #CRM Is Not a Strategy, But You Need A Strategy to Succeed http://t.co/4n1wO38c 018246.php #SCRM #CX #custserv
     — 12:04 PM Nov 16
    from TweetDeck
  • #SAP annouces SAP 360 #Customer solution powered by #HANA platform to to support better #CX #CRM http://t.co/1X4dVvL3
     — 8:14 AM Nov 14
    from TweetDeck
  • My #CRM Playbook http://t.co/1fb3izur
     — 5:42 PM Nov 12
    from TweetDeck
  • Here is the link to the #Forrester #CRM #Playbook
     — 5:34 PM Nov 12
    from LinkedIn
  • Published update to #Forrester #CRM #Playbook. Improve #CX with this guide to research and tools: Discover, Plan, Act,…http://t.co/QTHDZsOa
     — 5:33 PM Nov 12
    from LinkedIn
  • Briefing with #SAP#CRM. They will annoucing new offers and solution bundles to support #CX and #scrm. SAP CRM on #Hadoop
     — 1:56 PM Nov 8
    from TweetDeck
  • Briefing #Tellagence: new #SaaS tool mines complexities #online #social #relationships for better #engagement targeting #SCRM #CRM #mkting
     — 5:00 PM Nov 2
    from TweetDeck
  • Briefing #SAP #social platform. Focus is on #SFA #CRM #HCM use cases where collaboration drives business and customer value
     — 1:31 PM Oct 24
    from TweetDeck
  • BtoB sellers: wake to #CX or get the pink slip. @Bob_Thompson #CRM #SFA #RPM http://t.co/2S6ZsX9W
     — 6:05 PM Oct 23
    from TweetDeck
  • B2B Sellers, Wake Up! Adopt Buyer Experience Management, or Get a Pink Slip from Customer 2.0 http://t.co/PCnallAv
     — 5:55 PM Oct 23
    from Tweet Button
  • Briefing with #Qvidian- helps drive adoption of #SFDC and improve #SFA producitivity through adding #playbook management capability #CRM
     — 3:13 PM Oct 22
    from TweetDeck
  • #msft Dynamics #CRM aquires #Marketing Pilot. Predicts buyer #mkting #automation #tech spend to accelerate. I agree http://t.co/qa8eHv7N
     — 5:52 PM Oct 21
    from TweetDeck
  • See you this week in Oct 18-19 Orlando at #ForrForum: Developing #Digital Disruption http://t.co/VQp3Qnri #CRM #mkting
     — 11:48 AM Oct 15
    from LinkedIn
  • Briefing with #MRM: offer worldwide #CRM digital #mking platform to manage #tech complexity for direct/addressable channels
     — 3:48 PM Oct 11
    from TweetDeck
  • Briefing with The Pedowitz Group: Focus is on advisory services for #Revenue #Marketing processes and tech. #CRM #mktingtech
     — 2:49 PM Oct 10
    from TweetDeck
  • Presenting at #ForrForum next week: "How AD&D pros define the road map to navigate digital disruption http://t.co/ipMwOulB #CRM #CX
     — 3:36 PM Oct 9
    from LinkedIn