Forrester Blogs
  • Paul Greenberg's #CRM 2011 watchlist: http://zd.net/hUDmS7
     — 1:52 PM Dec 30
    from TweetDeck
  • Merry Christmas to the #CRM community. Goodwill to all. Pray for peace and a better economic outlook for 2011.
     — 9:41 PM Dec 24
    from TweetDeck
  • My thoughts on the future of #CRM on Christmas Eve. Enjoy my new blog post: http://bit.ly/fAfT4p
     — 9:38 PM Dec 24
    from TweetDeck
  • Does #CRM have to be social? BrightTalk recorded webinar with @SAP, @Oracle, @IBM at: http://bit.ly/dEq0rp . Additional #CRM sessions also
     — 1:50 PM Dec 15
    from TweetDeck
  • New #Forrester blog Part 2 of 3: The evolving successes of #CRM and link to #MyCustomer.com article. http://bit.ly/gMaiQU
     — 1:45 PM Dec 15
    from TweetDeck
  • Does #CRM have to be social? BrightTalk webcast now: http://bit.ly/g79ARc
     — 11:12 AM Dec 14
    from TweetDeck
  • RT @jbreitfelder: Social #CRM webcast w/@kateleggett #Forresterlooks worthwhile: @VinayIyer @sapcrm, @NikhilHasija http://ht.ly/3okLJ
     — 11:05 AM Dec 14
    from TweetDeck
  • The challenges we have had in implementing #CRM, the issues we still face: My POV, new blog post: http://bit.ly/e07hKV #Forrester
     — 12:51 PM Dec 10
    from TweetDeck
  • RT @waband: SDFC enters IT service desk market with BMC = remedyForce #CRM
     — 1:23 PM Dec 8
    from TweetDeck
  • The amount of time that #salesforce is denouncing #Microsoft #CRM pricing must mean that its having an impact with their customers #df10
     — 12:39 PM Dec 8
    from TweetDeck
  • SAP CRM has integrated analytics from @BusinessObjects. Allows for KPI management and drilldowns to individual records #SAPSummit
     — 6:31 PM Dec 7
    from TweetDeck
  • customer experience for SAP=reliability, convenience (channel choice, timely), relevant(personlaized) and validated by peers#sapsummit
     — 5:49 PM Dec 7
    from TweetDeck
  • Starting SAP for Sales, Marketing and Service session. Demos and no powerpoint #sapsummit
     — 5:40 PM Dec 7
    from TweetDeck
  • SAP's rapid deployment solutions have all the project artifacts, phase exit criteria and timelines to realize quick time to value #sapsummit
     — 5:05 PM Dec 7
    from TweetDeck
  • Direct Relief - One of the most efficient charities - precision, focus and transparency in moving goods - runs SAP! @campione #sapsummit
     — 4:56 PM Dec 7
    from TweetDeck
  • SAP @Campione explaining how to better align with customers. Immediacy (Mobile), precision (analytics)/in-memory) #sapsummit
     — 4:47 PM Dec 7
    from TweetDeck
  • RT @merv: #sapsummit "Why SAP? 75% of bus transactions, 80% of mobile subscribers, 24 verticals. Addressable market? You betcha."
     — 1:42 PM Dec 7
    from TweetDeck
  • RT @paulhamerman: #sapsummit Vishal talking about In-Memory. HANA launched last week. Extreme scalability Single blade = 4TB of main memory.
     — 1:22 PM Dec 7
    from TweetDeck
  • SAP VIshal New horizons: mobility, cloud, in-memory computing. Introduce in a non-disruptive way #SAPSummit
     — 12:18 PM Dec 7
    from TweetDeck
  • At the #sapinfluencer summit
     — 12:02 PM Dec 7
    from Twitter for BlackBerry®