Forrester Blogs
  • Visit the Forrester community to catch up on what happened at #CXP11 http://t.co/F6C7RqE
     — 6:15 PM Jun 21
    from web
  • Just had an exhausting but inspiring day at #CXP11. The conversations continue tomorrow.
     — 6:14 PM Jun 21
    from web
  • Thanks! @TandemSeven @Forrester @karenmcgrane @mlhaag
     — 6:11 PM Jun 21
    from web
  • Many thanks to the awesome digital experts on my panel at #CXP11 - @karenmcgrane @mlhaag @DavidClarkT7
     — 6:11 PM Jun 21
    from web
  • paul hagen's parting gift - a customer experience strateg diagnostic checklist #CXP11
     — 9:23 AM Jun 21
    from Twitter for BlackBerry®
  • Great discussions over dinner with Customer Experience leaders... Today the event kicks off. Can't wait for my panel discussion. #CXP11
     — 7:49 AM Jun 21
    from web
  • Arrived in NYC for #CXP11 - My panel discussion is on "Building Blocks Of Differentiating Digital Experiences"
     — 4:32 PM Jun 20
    from web
  • @follyflyover transforms a dead space into a hub of culture - check it out in Hackney Wick this summer!
     — 2:07 PM Jun 13
    from web
  • Web masters - Quick survey. Why do you work with agencies?: https://www.surveymonkey.com/s/why_do_you_use_agencies
     — 6:51 PM Jun 8
    from web
  • Fourth day of intermittent broadband failure. Oh, how I miss the interwebs...
     — 4:33 PM Jun 5
    from web
  • Did a prep call with @tandemseven, @mlhaag, and @karenmcgrane. Will be an awesome panel at the #Forrester #custexp Forum: #CXP11
     — 4:45 PM Jun 3
    from web
  • The Naipaul test. Can you tell an author's sex from reading one paragraph? http://tinyurl.com/3pxvht5
     — 12:09 PM Jun 2
    from web
  • Social Media + Customer Experience. What should customer experience professionals be doing? | http://community.forrester.com/thread/4968
     — 10:43 PM Jun 1
    from web
  • Help me prepare the hard questions to ask design leaders at #Forrester 's #custexp forum in June (NYC). forr.com/designqa #ux #cx
     — 7:14 PM May 20
    from web
  • Should I ask my expert panel about Agile development approaches for Web design? | http://community.forrester.com/thread/4799
     — 8:04 AM May 11
    from web
  • Do you work with interactive agencies? Please take my fun survey: http://community.forrester.com/message/13046 #ux #cx #custexp
     — 7:56 AM May 11
    from web
  • What should I ask a panel of design experts at the #Forrester customer experience forum? http://forr.com/designqa #ux #cx #custexp
     — 12:02 PM May 9
    from web
  • Got a notice that my ESTA travel authorization will expire. Good thing I have the same email as 2 years ago.
     — 4:21 AM Apr 26
    from web
  • Estate agent keeps spamming me despite unsubscribe requests. Now he just sent me his clients' confidential documents. Report to ICO?
     — 9:45 AM Apr 21
    from web
  • Alarming pattern - Indictment precedes former despots' chronic illnesses. Why no Lancet paper yet?
     — 5:10 AM Apr 13
    from web