Forrester Blogs
  • Happy to see #BPM vendors finally move to make data a 1st-class citizen within BPMS. Appian 7 takes steps in right direction. #appian12
     — 11:06 AM Apr 17
    from HootSuite
  • @skemsley Thanks for write up Sandy! Good to see you at #appian12. Guess we'll connect again later this month in Vegas :). Safe travels.
     — 10:58 AM Apr 17
    from HootSuite
  • Great graphic from former US Air Force CIO on role of data when moving from packaged app env to BPM env. http://t.co/ZciLejgZ #appian12 #bpm
     — 10:46 AM Apr 17
    from HootSuite
  • Love bullet in "Confessions of Federal CIO" keynote: ERP software - Just change your culture and ALL OF YOUR PROCESSES to fit it. #appian12
     — 10:33 AM Apr 17
    from HootSuite
  • Big Process grade for Serco's DCM implementation for Veterans Administration: A+. Covers all four C's of Big Process. #appian12 #bpm
     — 9:38 AM Apr 17
    from HootSuite
  • I got a feeling... #appian12 #bpm
     — 8:24 AM Apr 17
    from HootSuite
  • Looking forward to my keynote tomorrow at #appian12 - emerging strategies for "Taming The Big Process". Sneak preview: http://t.co/OhAHGEyl
     — 11:36 AM Apr 16
    from HootSuite
  • RT @mzurmuehlen: Quote of the day: "Unemployment rate for #BPM pros is 0%. John V at #appian12 - Great opportunity for @FollowStevens grads.
     — 11:29 AM Apr 16
    from HootSuite
  • Question for John V: What was the greatest barrier to scaling your program? #appian12 #bpm
     — 11:27 AM Apr 16
    from HootSuite
  • Actually BPM unemployment is in the negative - not enough skilled BPM resources to meet demand and market need. #bpm #appian12
     — 11:24 AM Apr 16
    from HootSuite
  • Co-location case study also highlights role of mobile in driving process change and delivering contextualized process engagement. #appian12
     — 11:23 AM Apr 16
    from HootSuite
  • Really love CME's "Co-location Case Study" - good example of BPM used for improving/transforming customer engagement. #bpm #appian12
     — 11:18 AM Apr 16
    from HootSuite
  • Brian Toba from CME shares "Time to market for introducing new platforms has been reduced by 20%" #bpm #appian12
     — 11:16 AM Apr 16
    from HootSuite
  • The truth is most customers don't have concrete metrics for measuring the success of #BPM program. What metrics do you use? #appian12
     — 11:13 AM Apr 16
    from HootSuite
  • CME part of Forrester BP Leadership Board. Making me proud (can't claim responsibility for what happened before they hit stage) #appian12
     — 11:08 AM Apr 16
    from HootSuite
  • John Verburgt and Brian Toba from Chicago Mercantile Exchange on the main stage at #AppianWorld12 - sharing lessons learned for scaling #BPM
     — 11:03 AM Apr 16
    from HootSuite
  • This is a first... #appian12 #bpm
     — 11:00 AM Apr 16
    from HootSuite
  • Pretty nice sized audience here at Appian World 2012. Mobile, social, cloud message seems to be playing pied piper for #BPM #appian12.
     — 10:54 AM Apr 16
    from HootSuite
  • Big Data Ain’t Worth Diddly Without Big Process | Forrester Blogs http://t.co/OhAHGEyl #BPM #FEAF12
     — 10:05 AM Apr 12
    from TweetMeme
  • Standing in concession line at movie theater, studying how they can improve process - is truly broken. Can they learn from Chipotle? #bpm
     — 9:05 PM Mar 17
    from HootSuite