• The scope of the effort - FedEx has 255 million monthly interactions! @shirokovd #forrforum
     — 6:21 PM Apr 18
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  • @shirokovd True dat: "All interactions across every touchpoint must make the customer feel positive about the experience." #forrforum
     — 6:20 PM Apr 18
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  • @jellett @colgate John - Sorry that I missed your question. DM me, and I'll send you some research on the digital org.
     — 5:37 PM Apr 18
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  • :-) RT @davidjdeal: Watching @bwdumars's preso w/@srepps, @coverby & @minicooper ... like being w/rock stars at Coachella #FORRForum
     — 5:31 PM Apr 18
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  • Thanks to our fab industry speakers so far: @CapitalOne, @Citi, @Colgate, @Adobe, @skullcandy - you brought the ideas to life! #forrforum
     — 5:08 PM Apr 18
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  • Please tweet any questions for Nigel Burton @Colgate. Will ask onstage! #forrforum
     — 3:24 PM Apr 18
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  • Any questions for @Citi? #forrforum
     — 3:07 PM Apr 18
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  • Tweet your questions for @Adobe and @skullcandy. I'll ask onstage. #forrforum
     — 1:03 PM Apr 18
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  • I'll open with that! RT @jnetk: Would love to know more about merging social policies with cap one and ing @peterhorst #forrforum
     — 12:52 PM Apr 18
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  • Please tweet any questions for @peterhorst @CapitalOne, and I'll incorporate them into my onstage Q&A! #forrforum
     — 12:40 PM Apr 18
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  • Woke bright & early @ our LA Marketing Forum. You can take the girl out of London, but can't take London time out of the girl :-O #FORRforum
     — 7:43 AM Apr 17
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  • @thebabar Really excited to welcome MutualMind to the Forrester Marketing Forum #forrforum
     — 3:07 PM Apr 15
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  • Can't wait to host @CaitalOne, @Citi, @Colgate, @KPNewscenter, & @weatherchannel at FORR Marketing forum this week! http://t.co/DoEuaZhlLh
     — 1:00 PM Apr 15
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  • Wow - RT @pblackshaw: "There are twice as many people on earth with internet access as those who have a bank account." -- #IEG2013
     — 11:04 AM Apr 15
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  • The Great British class calculator. As an American expat, I'm still clueless (classless?). http://t.co/QT3SWqFrLS
     — 8:47 AM Apr 4
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  • How Minority Report got it all wrong. My wicked smaht colleague @srepps on Smart Marketing. http://t.co/1aRWRVbpUo #forrforum
     — 7:53 AM Apr 4
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  • My Q&A w/@peterhorst @CapitalOne on the ING Direct acquisition. Love his motto: "Protect the butterfly" http://t.co/btXdW6tUey #forrforum
     — 6:57 AM Apr 4
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  • Thrilled to welcome @markus_kramer @astonmartin as a keynote at our London Marketing Leadership forum! #forrforum
     — 5:43 AM Apr 4
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  • Said TV advertising: The reports of my death are greatly exaggerated. @jim_nail blogs: http://t.co/qUl1CELvpW #forrforum
     — 12:48 PM Mar 29
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  • @MelissaRParrish - how 2 be essential after the mobile mindshift http://t.co/hyLgXHoj7x Hear more @ Marketing Leadership Forum #forrforum
     — 5:35 PM Mar 26
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