Forrester Blogs
  • Last year in CRM Software – CRM market news review for 2012 http://t.co/sR9k7Nhk
     — 8:16 AM Jan 7
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  • # Forrester: I will be presenting a webinar on top planning #CRM planning considerations for 2013 http://t.co/rjWQnD2b
     — 5:28 PM Jan 4
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  • Customer service is a cornerstone to your #CX strategy. Learn how to do it right @kateleggett http://t.co/Ao12Ifs5. #custserv #Forrester
     — 1:34 PM Jan 4
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  • Customer Service: Why It Matters - And How To Do It Right | Forrester Blogs http://t.co/QhS5odXx
     — 1:19 PM Jan 4
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  • Winners Of The 2012 Forrester Groundswell Awards (Business-To-Employee Category) | Forrester Blogs http://t.co/qtxbCXV7
     — 9:57 AM Jan 4
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  • B2B Marketers, Get Inspired By Our 2012 Groundswell Award Winners! | Forrester Blogs http://t.co/JVXT6avy
     — 9:56 AM Jan 4
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  • Winners Of The 2012 Business-to-Consumer Forrester Groundswell Awards | Forrester Blogs http://t.co/B3PramE2
     — 9:55 AM Jan 4
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  • My POV: The top twelve #CRM trends for 2013. http://t.co/PAgrNyxz #CX #CEM #scrm #BPM #agile #custserv #voc
     — 12:15 PM Jan 2
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  • Build, Buy or Outsource Customer Service Solutions? Here's An Approach To Help You Decide | Forrester Blogs http://t.co/0mFKBGeA
     — 8:20 AM Jan 2
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  • Briefing: #crowdengineering. Very interesting #crowd #sourcing solution to harness #brand #advocates for #customer #service #CRM #custserv
     — 10:20 PM Dec 20
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  • See what #Forrester Rob Brosnan has to say re #Oracle acquires #Eloqua #CRM http://t.co/khuRvY5e #CEM #CX
     — 10:17 PM Dec 20
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  • Oracle Acquires Eloqua: A Do-Over For The Era Of Digital Disruption | Forrester Blogs http://t.co/a6iXDQMX
     — 10:13 PM Dec 20
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  • Check out #Forrester Lori Wizdo #POV and what it means re #Oracle acquiring #Eloqua #CRM #mkting #CEM #revenuemgmt http://t.co/iGE8tx2B
     — 10:13 PM Dec 20
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  • #Oracle aquires #Eloqua http://t.co/yFw3mpw8 #CRM #CEM #cloud #mkting
     — 10:18 AM Dec 20
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  • #CRM #Idol awards: #crowdtap #artesian. Congrats to @pgreenbe leading this effort to find emerging vendors for #CX http://t.co/bnecZKUb
     — 8:51 AM Dec 14
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  • Thoughts on the ERP market as 2012 shifts into 2013 | Forrester Blogs http://t.co/5CQd2guu
     — 5:11 PM Dec 10
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  • Briefing w #Vendavo: Interesting integration of #pricing #mgmt with #sfa to enable better #margin control at the #sales front line #SAP #CRM
     — 6:16 PM Dec 7
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  • Briefing with #Datashift: offers a #social #bigdata #saas platform to help #CRM collect,tame, and take action on flood of social data
     — 6:14 PM Dec 7
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  • Engaged Employees Do The Right Thing Because It’s The Right Thing To Do | Forrester Blogs http://t.co/pL7kWuYK
     — 1:57 PM Dec 7
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  • New blog post: Don't make these mistakes with cloud #CRM solutions. http://t.co/QPZK3xKU #cloud #SaaS #appdev
     — 2:37 PM Dec 6
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