Forrester Blogs
  • Kerry Bodine
    Create customer segments based on their functional, social, and emotional tasks/problems >>Sounds like strategic design personas. #bdsummit
     — 8:12 AM Apr 19
    from Twitter for iPhone
    - Kerry Bodine
  • Kerry Bodine
    "The invincibles" transform (sometimes cannibalize) their own businesses b4 they're forced to. #bdsummit #CX #innovation
     — 7:27 AM Apr 19
    from Twitter for iPhone
    - Kerry Bodine
  • Ronald Rogowski
    The Global eCommerce Opportunity | Forrester Blogs http://t.co/UJObGJYnyE
     — 5:08 PM Apr 18
    from TweetDeck
    - Ronald Rogowski
  • Adele Sage
    Great advice: Package your data for each internal audience in format & language that makes sense to them - Lorraine from Verizon #c3rocks13
     — 4:51 PM Apr 18
    from Twitterrific
    - Adele Sage
  • Adele Sage
    You have to understand your customers and design products that satisfy their needs, says @TheSharkDaymond #c3rocks13
     — 12:09 PM Apr 18
    from Twitterrific
    - Adele Sage
  • Adele Sage
    An ecosystem of vendors support #CX, including @Clarabridge #c3rocks13
     — 11:54 AM Apr 18
    from Twitterrific
    - Adele Sage
  • Adele Sage
    Love the t-shirt at C3! http://t.co/KwwkIa84Av #c3rocks13
     — 11:32 AM Apr 18
    from Twitterrific
    - Adele Sage
  • Kerry Bodine
    When u can hire a few engineers to build anything u want, value shifts from what's possible to what's desirable. http://t.co/MhQBnv34GD #CX
     — 8:55 AM Apr 18
    from HootSuite
    - Kerry Bodine
  • Adele Sage
    Thanks for the warm welcome, @Clarabridge! #C3ROCKS13
     — 10:25 PM Apr 17
    from web
    - Adele Sage
  • Tony Costa
    Sherpa, the Lovechild of Siri and Google Now - @Gizmodo http://t.co/JkPlZW20mh
     — 1:40 PM Apr 17
    from Tweet Button
    - Tony Costa
  • Tony Costa
    Design: Why This Simple Government Website Was Named the Best Design of the Year - @Gizmodo http://t.co/qBKHyoq08w
     — 11:29 AM Apr 17
    from Tweet Button
    - Tony Costa
  • Tony Costa
    The 22 Best Product Designs of the Year - @Gizmodo http://t.co/w8jIar5znp
     — 1:31 PM Apr 16
    from Tweet Button
    - Tony Costa
  • Tony Costa
    Leap Motion: The Gesture Control of the Future Will Be in HP Computers This Summer - @Gizmodo http://t.co/6RYnhvaGC9
     — 1:25 PM Apr 16
    from Tweet Button
    - Tony Costa
  • Tony Costa
    Foursquare: Your Year in Foursqare Checkins, Visualized - @Gizmodo http://t.co/lJm09s0VgI
     — 1:25 PM Apr 16
    from Tweet Button
    - Tony Costa
  • Ronald Rogowski
    #Forrester: Customer Experience In The Post-PC Era http://t.co/aZdDUj3C5f
     — 11:55 AM Apr 16
    from TweetDeck
    - Ronald Rogowski
  • Ronald Rogowski
    digital customer experience governance = defined roles, transparent policies, & clear communications structures http://t.co/WnXi6RQyIQ
     — 10:56 AM Apr 16
    from TweetDeck
    - Ronald Rogowski
  • Ronald Rogowski
    Consumer online spending is driven by more than price in emerging eCommerce markets http://t.co/TXzIbaxyra
     — 10:42 AM Apr 16
    from TweetDeck
    - Ronald Rogowski
  • Ronald Rogowski
    Avoid The "All Listen And No Action" VoC Program Trap | Forrester Blogs http://t.co/3m1vAyljyc
     — 10:39 AM Apr 16
    from TweetDeck
    - Ronald Rogowski
  • Kerry Bodine
    Looking forward to many great conversations at the @bizdesignsummit in Berlin! Let me know if you're going. I'd love to meet up.
     — 6:55 AM Apr 16
    from web
    - Kerry Bodine
  • Adele Sage
    @corinnejames Totally agree.
     — 4:18 PM Apr 15
    from web
    - Adele Sage