• Confessions of a cell phone designer http://t.co/0qFyqs5 via @cnet
     — 5:25 AM Aug 17
  • #Forrester #CX #UX discussion: How do you keep your personas up to date? | http://t.co/shdTTa7
     — 3:54 PM Aug 15
  • How do you keep your personas up to date? Join the conversation - http://t.co/shdTTa7
     — 3:45 PM Aug 15
    from web
  • Jeff Lippold explains Facebook's position in Japan: Real Names, Real Value http://t.co/FhjB666 via @clickzasia
     — 3:36 AM Aug 8
  • @augieray Apparently not quite true. Singapore has AAA ratings and private healthcare (albeit with govt subsidies)
     — 9:55 PM Aug 7
    from web
  • New Report:” What Are The Right Web Site Customer Experience Metrics?” | Forrester Blogs http://bit.ly/oF4bqr
     — 3:30 AM Aug 5
    from TweetMeme
  • Phone-hacking scandal: Who's who - interactive http://t.co/V9gWXmv via @guardian
     — 9:52 AM Jul 19
  • Thanks @Mark_Mulligan for introducing the UX Book Club London @uxbcldn - What a great idea!
     — 5:39 AM Jul 12
    from web
  • French oyster farmers return favour to Japan: http://t.co/KVlDoeH
     — 7:19 PM Jul 10
    from web
  • If you can read this, thank a type foundry: http://t.co/OvAWPCT
     — 9:56 AM Jul 6
    from web
  • could smell the rain before I saw it...
     — 11:50 AM Jul 5
    from web
  • Kudos to TBS. Your videos may not be available in my region but at least you don't make me watch a commercial before telling me.
     — 8:45 AM Jul 1
    from web
  • The style guide has style but I have class.
     — 5:38 PM Jun 29
    from web
  • Internet Explorer 9 compatibility issues with Tesco Bank website. Ouch. http://t.co/dBJOmKb
     — 9:20 AM Jun 24
    from web
  • Are you using social to inform and support your customer experience initiatives? | http://t.co/7aYu7kz
     — 8:09 AM Jun 24
  • @stevoyoung - I'm glad we connected. Thanks for sharing your perspectives on the client / agency relationship.
     — 10:55 AM Jun 23
    from web
  • @stevoyoung - Could you let me know your email address? I'd like to explain my data on why firms hire interactive design agencies.
     — 9:10 PM Jun 22
    from web
  • Became *A Gold on my last flight - but PNR still says Silver. No lounge access for me. Thanks for nothing BMI and Continental.
     — 8:45 PM Jun 22
    from web
  • My NYC taxi driver can't find the Continental terminal at EWR and is cursing me. Worst ride ever.
     — 7:33 PM Jun 22
  • @apmcinnes blogs about the 2011 #Forrester #VoC Award winners: http://bit.ly/l3Ghg2 #cxp11"
     — 7:09 PM Jun 22