Forrester Blogs
  • RT @jameskobielus: Findings from #Forrester Wave: Customer Service Analytics Empower the Predictive Process " (http://bit.ly/asuYGt) @waband
     — 12:34 AM Jul 20
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  • Forrester evaluation and comparison of customer service functionality of #CRM suite vendors http://bit.ly/9TLM8s #scrm
     — 12:43 PM Jul 19
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  • Check out my teleconference on July 21 get the run-down on # CRM vendors http://bit.ly/cPVsEW
     — 1:50 PM Jul 14
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  • A summary of some of Forrester's research on #SCRM . B2C and BtoB case studies and use cases http://bit.ly/8FQX3j #CRM #BPM
     — 4:43 PM Jul 13
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  • Working with a client about to invest $20 million in multi-year CRM program- still some big deals out there. #CRM #BPM
     — 2:56 PM Jul 12
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  • @Klingone hello, I see you are on twitter also. regards Bill
     — 11:31 AM Jul 12
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  • I am seeing an up-tick inquiries about SAP CRM vs SFDC. SAP new deal up-take appears to be on the mend. #CRM #BPM
     — 5:32 PM Jun 30
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  • RT @forrester: RT @waband The inside scoop on how the leading CRM vendor solutions stack-up http://bit.ly/az2llZ #CRM #SCRM #BPM
     — 2:05 PM Jun 30
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  • Have been getting lot of inquiries about the best CRM vendors for wealth management. #CRM
     — 2:03 PM Jun 30
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  • Working on #CRM improvement for a bank- looks like some type of #BPM COE will be part of the solution.
     — 12:56 PM Jun 25
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  • Finishing-up the Forrester evaluation of customer services solutions. Will publish late July. #CRM #SCRM
     — 3:37 PM Jun 24
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  • My look at CRM solutions for midsized organizations http://bit.ly/diYb94 #CRM #SCRM #BPM
     — 1:25 PM Jun 22
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  • RT @ebizq: Clay Richardson keynote session : social bpm http://bit.ly/kpef #ebizqbpm #bpm
     — 4:56 PM Jun 21
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  • Working with client to identify and evaluateCRM consultants and systems integrators to take on a multi-year program. #CRM #SCRM #BPM
     — 4:52 PM Jun 21
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  • My take on the CRM vendors http://bit.ly/90c6K4 #CRM #SCRM #BPM
     — 1:11 PM Jun 21
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  • RT @forrester: The inside scoop on how the leading CRM vendor solutions stack-up http://bit.ly/az2llZ #CRM #SCRM #BPM
     — 6:12 AM Jun 17
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  • The inside scoop on how the leading CRM vendor solutions stack-up http://bit.ly/az2llZ #CRM #SCRM #BPM
     — 2:20 PM Jun 16
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  • Paul- thanks for pat on the back @pgreenbe Following On More Than Friday: The Experts Worth Checking Out http://bit.ly/d55bRH #CRM #SCRM
     — 8:46 AM Jun 16
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  • @Forrester eval of 19 CRM vendors- CRM Wave report goes live tomorrow @bevelson @rkarel @jameskobielus #CRM #SCRM #BPM
     — 5:16 PM Jun 15
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  • @rwang0 YES!!! thx
     — 7:42 PM Jun 11
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