Forrester Blogs
  • RT @johnrrymer: RT @bevelson: Our BI Platforms Wave Q4, 2010 is weblive http://bit.ly/aK4rqj >Nice work! Unique data!
     — 4:24 PM Oct 20
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  • BPM meets customer service. Forrester teleconference http://bit.ly/b6DxoF #crm #BPM
     — 12:06 PM Oct 20
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  • Briefing with Hexaware CRM practice: getting traction with SFDC implementations. Client interest in new CRM deployments highest in APAC #CRM
     — 12:05 PM Oct 20
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  • RT @bevelson: Local 2 #Boston? Still time 2 attend my #BI Strategy Workshop http://bit.ly/b5kIBd & get a sneak preview of BI Wave 2010
     — 1:26 PM Oct 18
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  • CRM meets BPM for customer service http://bit.ly/9r6bj5 #CRM #BPM
     — 6:15 PM Oct 16
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  • Now getting inquiries about "CRM meets MDM" #CRM
     — 4:01 PM Oct 15
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  • Briefing about Attensity360. Helps you sift through social chatter chaos and pinpoint where to take action. #CRM #SCRM
     — 3:58 PM Oct 15
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  • More calls from pharma life sciences company rethinking their CRM tech strategies. Debate is about about suitability of SaaS CRM #CRM
     — 3:53 PM Oct 15
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  • Did webinar with Cognizant yesterday: "CRM Meets BPM" Attracted a pretty sizable crowd - topic has legs?. #CRM #BPM
     — 3:51 PM Oct 15
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  • Briefing with Satuit Technologies: Specialist in CRM for asset management firms #CRM
     — 3:49 PM Oct 15
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  • @BjornHascher - they seem to be pretty low profile on this topic- but, claim it is a hot area for them. #SAP #CRM
     — 10:51 AM Oct 12
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  • Getting briefing on SAP CRM customer loyalty solution. #CRM
     — 10:10 AM Oct 12
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  • Most of my questions at the Forr Business Process Forum: Which vendor is best? How do I implement? What pitfalls to avoid? #CRM
     — 8:53 AM Oct 12
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  • Working with Kate Leggett on Market Overview of Customer Service Specialty Solutions report. 30 vendors investigated #CRM #SCRM
     — 8:51 AM Oct 12
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  • @dajb2 Sorry, we have not been able to connect. I will send you slides after event.
     — 7:25 AM Oct 7
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  • Working preso: CRM Meets BPM for Forrester BP Forum in D.C. Oct Oct. 8-9. #CRM #BPM
     — 4:02 PM Oct 6
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  • Briefing with CSPD: solution for field services orgs. not well known, but have some good account logs. IBM #CRM
     — 6:31 PM Oct 4
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  • Briefing from eTrique: a cheaper, easier to use lead management tool than Eloqua?#CRM
     — 6:27 PM Oct 4
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  • RT @btemkin: No. 2 on the "Top 10 Customer Experience Incompetencies" is the lack of user-centered design. http://wp.me/p5dex-2sA
     — 12:41 PM Oct 1
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  • CRM@BPX Blog: SAP Enterprise Mobility Webinar - Oct. 6th at 2 PM EDST: Reminder of the SAP Enterprise Mobility web... http://bit.ly/9tAXTE
     — 12:40 PM Oct 1
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