Forrester Blogs
  • #FORRForum Paul Hamerman now buys into impact of social on enterprise apps - LinkedIn use in hiring process is a leading example.
     — 9:53 AM Oct 4
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  • #FORRForum Stephen Powers: a CSF for great UX is cust insight from aggregating big data from myriad sources, driving experiences and apps.
     — 9:39 AM Oct 4
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  • #FORRForum Stephen Powers: It's unrealistic to expect you can move to single solution for Customer Experience Management; too much legacy!
     — 9:36 AM Oct 4
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  • #FORRForum Stephen Powers cites firm that won't design a cross-channel User Experience without first knowing how they will measure it.
     — 9:29 AM Oct 4
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  • #FORRForum Steve Carroll explains how Gist uses SOA and a "Gist canonical" model to move 1.2mm msg/yr to ensure fresh sandwiches at M&S.
     — 7:50 AM Oct 4
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  • #FORRForum Ian Banner: Transform by show, not tell - bring skeptical resistors onto agile projects to show them how it really works.
     — 7:30 AM Oct 4
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  • #FORRForum Ian Banner: used "pincer movement," grass roots agile plus top-down leadership to squeeze out middle managers resisting change.
     — 7:28 AM Oct 4
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  • #FORRForum Ian Banner of O2: It's more important to be adaptable than to be best or strongest, to succeed in the age of digital disruption.
     — 7:25 AM Oct 4
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  • #FORRForum Horst Karaschewski says SOA foundation was critical to success with BPM approach. But you can't buy SOA, it's a behavior change.
     — 6:17 AM Oct 4
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  • #FORRForum Horst Karaschewski of HanseMerkur Insurance drove more claims automation and consistency using business process driven approach.
     — 6:11 AM Oct 4
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  • #FORRForum Telegraph built ecosystem of development partners empowered by APIs. Partners compete/bid to deliver product capabilities.
     — 5:55 AM Oct 4
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  • #FORRForum Telegraph product management teams are "cylinders of excellence," not silos. Each has designer, architect, all skills required.
     — 5:53 AM Oct 4
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  • #FORRForum Toby Wright of The Telegraph introduced product management teams and discipline to drive digital product delivery.
     — 5:48 AM Oct 4
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  • #FORRForum Failure IS an option for digital disruptors - but only when they can quickly learn, adjust, deliver improvements, and move on.
     — 5:24 AM Oct 4
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  • #FORRForum 48% of execs believe their firm has what it takes to succeed with digital disruption. Only 24% of their direct-reports agree.
     — 5:11 AM Oct 4
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  • Is your world being "digitally disrupted?" Forrester recommends you ponder these four points: | Forrester Blogs http://t.co/cwOIg7ZQ
     — 10:48 AM Sep 21
    from TweetMeme
  • Who leaves Comedy Central to work for the government? http://t.co/nGOSNLmp >> Digital Disruption in government! Geeks embedded in business.
     — 9:32 AM Sep 9
    from web
  • Who%20leaves%20Comedy%20Central%20to%20work%20for%20the%20government? http://t.co/nGOSNLmp >> Digital Disruption in government!
     — 9:04 AM Sep 9
    from Tweet Button
  • Are you delivering a Unified Digital Experience? Check out Forrester blog http://t.co/30BbkcrY and Forum http://t.co/XIWeBV3f
     — 12:09 PM Aug 23
    from TweetMeme
  • #usairways flight 2043 delayed 3 hours. 2045 will leave an hour earlier, but gate staff rules say no standby. What am I, chopped liver?
     — 6:02 PM Aug 1
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