Forrester Blogs
  • Feeling valued RT @StacyLeidwinger: A5: Yes – if ppl feel they can make an impact more willing to give time #CXO
     — 12:36 PM Jan 14
    from TweetChat
  • RT @nporte: A5 Survey respondents contribute because they value their relationship with you & want to see you improve #CXO
     — 12:35 PM Jan 14
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  • RT @stephaniethum: Totally awesome infographic on #survey fatigue, just in time for #cxo chat http://t.co/owot0spR … #CX #CXO
     — 9:53 AM Jan 14
    from TweetChat
  • @dcapuan0 Happy New Year to you, too! Hope all is well.
     — 3:34 PM Jan 10
    from web
  • @dcapuan0 @maxieschmidt @nporte The chats are every Monday at 12pm ET
     — 3:10 PM Jan 10
    from web
  • Who's joining the #cxo chat on Monday with @maxieschmidt and me? We're talking about survey fatigue! #CX
     — 1:51 PM Jan 10
    from web
  • @znh Congrats and good luck with the move!
     — 5:21 PM Jan 4
    from web
  • The Top CRM Trends For 2013 -- @waband lists trends across #CX and #CRM http://t.co/4fuW1Nx2
     — 8:59 AM Jan 3
    from Tweet Button
  • Happy New Year, all! @Natasha_D_G @parissab @annettefranz @maldyj @jeanniecw @iclindberg @Aimee_Lucas @ValaAfshar @MillennialCEO @Hyken
     — 6:50 PM Jan 1
    from web
  • @Clarabridge Great to catch up with you, too! Happy holidays.
     — 4:34 PM Dec 11
    from web
  • Did you miss the free #Forrester webinar on Digital Customer Experience strategy? Catch the replay here: http://t.co/tFyk418e #CX
     — 4:53 PM Nov 29
    from web
  • @Justin_Kurt Thanks, Justin! Glad to hear it. I hope the content was helpful.
     — 10:34 AM Nov 28
    from web
  • <1 hr until the free webinar on improving your digital #customerexperience strategy. Register here: http://t.co/uQaEbtX1 #cx
     — 12:02 PM Nov 27
    from web
  • Join me for a free webinar tomorrow on improving your digital #customerexperience strategy. Register here: http://t.co/uQaEbtX1 #cx
     — 1:31 PM Nov 26
    from web
  • @apmcinnes Always a pleasure to talk shop with you! Thanks for the time.
     — 12:38 PM Nov 21
    from web
  • Take our Global #CX Benchmarking Survey! http://t.co/WTUbgoOH
     — 2:04 PM Nov 12
    from web
  • My latest blog post: A Cure for Customers' Survey Fatigue - Think customers: The 1to1 Blog http://t.co/EPh3gM5e #CX #VoC
     — 8:49 AM Nov 9
    from Tweet Button
  • @CutlerDave Thanks! Nice to hear from you, and hope all is well with you, too!
     — 8:36 AM Nov 9
    from web
  • Word of the day courtesy of PeriscopeIQ: Asymptotic Convergence #datageek
     — 10:01 AM Nov 8
    from web
  • Designing The Employee Experience - latest blog post from @kerrybodine http://t.co/9dcrIh2m #outsidein #CX
     — 1:47 PM Nov 2
    from web