Forrester Blogs
  • How to Build A Business Case For Customer Service Investments: Building a business case for customer service inv... http://t.co/2lJ7WhrZ
     — 10:54 PM Nov 11
    from twitterfeed
  • TechnoPolitics Podcast: Mobile First Means Service In Your Customers' Pocket: Forrester Vice President and Princ... http://t.co/cW1UceWb
     — 2:44 PM Nov 11
    from twitterfeed
  • Stars Matter: The Secrets of Successful App Developers.: I posted a note yesterday that's been a long time comin... http://t.co/So7gH0ia
     — 9:31 AM Nov 9
    from twitterfeed
  • Digital Experience Implementation Partners: Turn The Odd Couple into the Power Couple: We've already established... http://t.co/9nInHcrV
     — 11:35 AM Nov 8
    from twitterfeed
  • Big Data Is No BuzzWord - It's Real: Big Data is driving disruptive change across the economy in business such a... http://t.co/WuBWhElR
     — 1:09 PM Nov 7
    from twitterfeed
  • Q: Which Apps Should I Move to the Cloud? A: Wrong Question: Out of all the inquiries I get from Forrester enter... http://t.co/KWEFYxdf
     — 5:39 AM Nov 6
    from twitterfeed
  • WCM and Digital Experience Projects: Like Snowflakes, Each A Little Different: In a recent post I shot down the ... http://t.co/HihohZRJ
     — 6:24 PM Nov 5
    from twitterfeed
  • Customer Service Tips For Today's Digital World: Today, the gap between customers' expectations and the service ... http://t.co/HmyIlJD8
     — 9:46 AM Nov 5
    from twitterfeed
  • Red Prairie Acquires JDA: New Mountain Capital, the owner of Red Prairie, the demand sensing and supply chain e... http://t.co/Gdc7JSQs
     — 5:12 AM Nov 5
    from twitterfeed
  • INFOR challenges ERP Duopoly: Some of my readers know that I worked in my career before Forrester, in product ma... http://t.co/eV9vYDga
     — 4:41 AM Nov 5
    from twitterfeed
  • Craft your future state BI reference architecture: In the face of rising data volume and complexity and increase... http://t.co/Loj2jZ5K
     — 10:56 PM Nov 1
    from twitterfeed
  • TechnoPolitics Podcast: Big Data Has Big Place In IT Ops: A key role of IT operations is to keep a complex portf... http://t.co/wzOAoycA
     — 12:01 PM Oct 30
    from twitterfeed
  • Big Data: The Worst Category Name Ever: Grant me a "crabby old guy" rant on big data. I continually hear people ... http://t.co/AUac0KhX
     — 3:55 PM Oct 27
    from twitterfeed
  • At long last, the #Forrester application lifecycle management Wave for 2012 is here. http://t.co/qqIKPQyT #ALM #Agile #appdev
     — 10:19 AM Oct 23
    from web
  • Why Pay Attention To Your Customer Service? Because It Will Impact Your Revenue: Enterprises must pay attention ... http://t.co/3EtlDdwe
     — 7:22 PM Oct 21
    from twitterfeed
  • Goodbye Privacy. Conventional Security Measures Can Be Neutered By A Careless Programmer: More and more data is ... http://t.co/REkju6td
     — 5:08 PM Oct 17
    from twitterfeed
  • TechnoPolitics Podcast: The Power Of Social Business Technology: Forrester Senior Analyst, TJ Keitt does not thi... http://t.co/ydU7qXZz
     — 9:35 AM Oct 16
    from twitterfeed
  • DreamForce Musings (a month late): I go to many industry events in my job, and as the fall event season passes i... http://t.co/wfDdTOo0
     — 12:23 PM Oct 15
    from twitterfeed
  • Eight Areas You’ll Invest in for Great Digital Customer Experiences: There isn't a sole, singular step companies... http://t.co/UZlRZxxd
     — 9:14 AM Oct 12
    from twitterfeed
  • Digital Business Design is the New Integration: If your organization is like nearly every other one I've talked ... http://t.co/TLpFPnJr
     — 12:22 PM Oct 5
    from twitterfeed