- Welcome back to the team, Paul! What Paul will be covering at Forrester: http://bit.ly/b4rUi2— 4:02 PM Jun 4from TweetDeck
- RT @hmanning: Deadline tomorrow for submitting Voice of the Customer award nominations: http://blogs.forrester.com/andrew_mcinnes— 11:30 AM Jun 3from TweetDeck
- My teleconference this afternoon at 1pm ET: US Consumer Sat With Web-Store Shopping http://bit.ly/a0XCXc. Forr clients, come listen!— 9:15 AM May 27from TweetDeck
- Forrester's store-to-Web shopping satisfaction data makes Internet Retailer's daily news: http://bit.ly/cku0sk— 4:46 PM May 21from TweetDeck
- US consumers report low satisfaction with Web-store shopping experiences http://bit.ly/9dRbLs— 2:39 PM May 18from TweetDeck
- We're hiring an RA on the customer experience team. Great entry-level position -- I was an RA as my first job here. http://bit.ly/9HGbgk— 2:03 PM May 18from TweetDeck
- Half of consumers say they would be open to a chat invite, but few accept http://bit.ly/cZAqt0— 1:03 PM May 11from TweetDeck
- RT @jonmrich: New Rules on Sunscreen Are Coming … After Summer http://bit.ly/9uk2MK— 10:21 AM Apr 27from TweetDeck
- It's sad that overweight Americans necessitate oversized furniture production: http://bit.ly/dCyGpG— 11:03 AM Apr 26from TweetDeck
- Ah, the irony: Trying to post about LaZBoy's recliners for the obese, but Twitter is "over capacity."— 11:01 AM Apr 26from TweetDeck
- At Danvers Bank, they do wear jeans! http://bit.ly/bVGVwh (thanks @Danversbank for correcting me)— 3:41 PM Apr 16from TweetDeck
- @Danversbank I love the jeans! Maybe you can include this great initiative in your radio ads, too.— 3:40 PM Apr 16from TweetDeck
- Maybe lava grills will be the new thing http://bit.ly/d5Q4aB Does this count as turning lemons into lemonade?— 12:05 PM Apr 16from TweetDeck
- Radio ad for Danvers Bank touting their non-bank-iness but says they still wear suits. Maybe they should just wear jeans.— 5:36 PM Apr 15from TweetDeck
- Returning laptop bought for research project. Agent offered $25 credit to keep it. When I refused, $35. Interesting tactic.— 4:50 PM Apr 14from TweetDeck
- Author of new book "Making Ideas Happen" guest posted on @unclutterer http://bit.ly/cfImM2 (Scott & I went to elementary school together!)— 10:44 AM Apr 14from TweetDeck
- What is the point of a coupon to a sporting goods store that excludes every major golf brand?— 4:59 PM Apr 13from TweetDeck
- Note to employees at the dry cleaners: "It is important to greed customers!"— 5:46 PM Apr 12from TweetDeck
- I'm currently reviewing PC buying experiences for an upcoming report. I've already got great stuff to write about.— 2:14 PM Apr 7from TweetDeck
- Forrester launched a new analyst blog platform, and here's my new blog: http://bit.ly/ajUxTY— 1:49 PM Mar 12from TweetDeck