• Learned this week that memphis is actually a pretty cool town.
     — 11:56 PM Feb 10
  • I'd love to see the details behind Anthem's 39% premium increase in the CA market. What a mess. http://bit.ly/97hO8x #hcr
     — 7:01 PM Feb 9
    from TweetDeck
  • RT @KentHuffman: RT @BirdBathBuzz and @WareMalcombCMO: Fbook is 4th biggest source of traffic to news sites: http://bit.ly/91OsxT
     — 2:36 PM Feb 9
  • RT @DonPeppers: 10 Habits of Highly Effective Social Media Marketers http://bit.ly/aHZh7x #socialmedia #scrm
     — 10:21 AM Feb 9
  • On my way to Memphis to talk about Customer Intelligence with clients. Hope to catch some great live music tonight!
     — 9:50 AM Feb 9
  • We're looking for our next Customer Intelligence analyst at Forrester! Interested? Know someone who is? Let me know. http://bit.ly/dBkjLO
     — 11:44 AM Feb 8
    from TweetDeck
  • Will Wyden-Bennett be resurrected? http://bit.ly/dglErP #hcr
     — 8:50 AM Feb 8
  • Looks like health reform is certain to be sliced and diced if anything at all. I hope to see SOME positive change. #hcr
     — 6:32 PM Jan 21
  • In NYC for client meetings. Missing the MA special election for Senator.
     — 10:59 AM Jan 19
  • Looks like big labor gets off the hook as usual-no cadillac health plan tax for them. #hcr
     — 10:31 PM Jan 14
  • Reading more speculation on where we'll end up on health reform: http://bit.ly/6dA2o9 #hcr To Capitol hill: tick tock...
     — 2:43 PM Jan 14
    from TweetDeck
  • Just one of several reasons why health insurers need to build customer intelligence capabilities: http://bit.ly/7nPvPf #hcr #CI
     — 10:37 AM Jan 12
    from TweetDeck
  • RT @forrester Forrester Blog For CI Professionals http://tinyurl.com/yb8g64c "Defining Influence As A Strategic Marketing Metric"
     — 9:43 PM Jan 5
    from TweetMeme
  • Back in the saddle after a holiday break. New Year's resolution? Follow stories like this http://bit.ly/5NbSobof closely as #hcr unfolds.
     — 10:56 AM Jan 4
    from TweetDeck
  • Reconciliation will occur at lightning speed. Final #HCR will look much like the Senate bill. Premium & tax increases are imminent.
     — 9:50 AM Dec 24
    from TweetDeck
  • Health care reform - It's just business as usual in DC: http://bit.ly/7nfjM1 #hcr
     — 9:05 PM Dec 21
    from TweetDeck
  • The GOP playing childish games? Perhaps. BUT shouldn't EVERY Senator actually read a bill before voting on it? http://bit.ly/5NtccR #hcr
     — 3:54 PM Dec 18
    from TweetDeck
  • What are your marketing measurement priorities for 2010? Participate in research by @jmp_katz here: http://bit.ly/7ma0n5
     — 2:19 PM Dec 16
    from TweetDeck
  • Is "social intelligence" part of your CI charter? See the Customer Intelligence blog for upcoming research: http://bit.ly/OO49X
     — 9:47 AM Dec 15
    from TweetDeck
  • Are you a CMO? Striving to become one? Here's why you must master Customer Intelligence to succeed: http://bit.ly/8JFaFV
     — 9:21 AM Dec 8
    from TweetDeck