Forrester Blogs
  • Why does precede have a C and supersede an S? #random
     — 4:41 AM Aug 26
    from HootSuite
  • I really dislike my Blackberry. I could so easily do what I need to do on a proper smart phone #random #moan
     — 2:27 PM Aug 25
    from TweetCaster for Android
  • @mgualtieri @IT_cdetzel is role-ing on the floor laughing relevant?
     — 2:24 PM Aug 25
    from TweetCaster for Android
  • @eric_chi did the letter with your new role not come through? ;)
     — 2:22 PM Aug 25
    from TweetCaster for Android
  • Good chat with Cherwell re its new graphical business process designer (very sexy) and other new functionality #ITSM
     — 12:09 PM Aug 25
    from HootSuite
  • @aalem interesting ... care to point me to your thinking if it is documented somewhere :) For too many orgs ITSM is just Incident Management
     — 11:27 AM Aug 25
    from HootSuite
  • Just jumping on a call with #IBM re #ITAM and #SAM ... should be interesting.
     — 9:59 AM Aug 25
    from HootSuite
  • BBC finds 3G coverage in UK isn't as operators claim http://t.co/LBoPKYt via @pcadvisor
     — 7:23 AM Aug 25
    from Tweet Button
  • RT @jeffjflynn: I'm on the train. I'm not really working but wanted everyone to see my MacBook < the true raison d'etre for IT - showing off
     — 6:59 AM Aug 25
    from HootSuite
  • @aju_alexander but where is the link to the results ... all iET seems to link to is its solution.
     — 6:53 AM Aug 25
    from HootSuite
  • Willy Wonka? RT @pcpro: six of the more stupid things said about Steve Jobs this morning http://t.co/HaIUOvv via @JanneVirtanen81 #Apple
     — 6:26 AM Aug 25
    from HootSuite
  • @jjlifetherapies when I write to a CEO I hope that someone gets "kicked" ... if I chase a support desk and they ignore me they have issues.
     — 5:16 AM Aug 25
    from HootSuite
  • Great to be getting @Forrester client inquiries related to customer service not just IT support #custserv #ITSM #managing_expectations
     — 5:15 AM Aug 25
    from HootSuite
  • One shouldn't have to write to a CEO to get their IT support staff crawling all over your IT issue #justsayin
     — 5:11 AM Aug 25
    from HootSuite
  • Does your #ITSM thinking cater for mobile? http://ow.ly/6ckpE #ITIL #mobile #BYOD #change #ITops
     — 4:57 AM Aug 25
    from HootSuite
  • @richchestmat @jimbofin I did too but alas it is not IT-related ;)
     — 4:48 AM Aug 25
    from HootSuite
  • @jimbofin I believe the posh phrase is "acquiescence is quiescence"
     — 4:47 AM Aug 25
    from HootSuite
  • Nick Helm: "I needed a password eight characters long so I picked Snow White and the Seven Dwarves." via @jimbofin
     — 4:15 AM Aug 25
    from HootSuite
  • In the modern workplace, is finishing early just leaving work at the end of your daily contracted hours? #random
     — 1:58 PM Aug 24
    from TweetCaster for Android
  • @melkarunaratne @momskij @glennodonnell but will the changing IT landscape force more organizations to improve problem management...
     — 6:40 AM Aug 24
    from HootSuite