• @fustbariclation they are doing something called Technology Business Mangement which covers a raft of areas including SPM, SLM, ITFM etc.
     — 11:51 AM Sep 9
    from HootSuite
  • I would never buy from an email spammer with bad grammar #justsayin #random
     — 11:11 AM Sep 9
    from HootSuite
  • @LukasTeijema spot on. They don't realize what business they are in. IT is not their business.
     — 10:29 AM Sep 9
  • I'm obviously not trendy enough for @barclayrae's #ITSMTV. The make-up lady deemed hair gel a necessary addition to my look.
     — 10:10 AM Sep 9
  • Meeting @ITjournalist for a coffee and chat.
     — 4:16 AM Sep 9
  • @riChchestMat yup
     — 2:55 AM Sep 9
  • Told yesterday of a CIO fired because they couldn't articulate the value their IT team delivered. It's a coming #ITSM #VALUE #ACCOUNTABILITY
     — 2:54 AM Sep 9
  • On my way to London for some #ITSMTV with @barclayrae
     — 2:45 AM Sep 9
  • @nateberan I used to know a guy called Jim Calendar and when he came up in conversation I'd say his days are numbered. Most didn't get it.
     — 5:58 PM Sep 8
  • Every man in Brainerd, Minnesota is required by law to grow a beard. #random
     — 3:58 PM Sep 8
  • For every 'normal' webpage, there are five porn pages #random <<< I can't believe this 'fact', surely not.
     — 3:57 PM Sep 8
  • @nateberan so the paper calendars' days are numbered?
     — 3:49 PM Sep 8
  • @ServiceSphere Forrester were excellent at onboarding. Still learning everyday though.
     — 2:32 PM Sep 8
  • @ServiceSphere @cote @rfflores I'm not quite a/the Borg yet. I assume TCS was my large org?
     — 2:25 PM Sep 8
  • Top #ITIL Adoption Mistakes 11/50 Not understanding that these “end user types” are actually “internal customers” http://ow.ly/6p19k #ITSM
     — 12:52 PM Sep 8
    from HootSuite
  • Does IT help other business units/functions "optimize" through "performance management" technology more than it helps itself? I'd say so.
     — 12:52 PM Sep 8
    from HootSuite
  • Top #ITIL Adoption Mistakes 17/50: Not communicating in language the business understands http://ow.ly/6oMqL #ITSM <<< not just with ITIL
     — 10:02 AM Sep 8
    from HootSuite
  • Just heard the phrase "malicious insider" ... love it #random
     — 9:23 AM Sep 8
    from HootSuite
  • BBC News - The myth of free wi-fi http://t.co/4rHbvuk
     — 8:56 AM Sep 8
  • BBC News - Currys owner Dixons sees sales slide further http://t.co/mvwtXUU < not excelling in price nor service doesn't help IMO #justsayin
     — 8:56 AM Sep 8