• About to speak with www.RMS.co.uk about #ITSM
     — 8:56 AM Oct 6
    from HootSuite
  • Can't help think it is sad that the last thing Steve Jobs saw/heard was the public reaction to the lack of an iPhone 5
     — 4:54 AM Oct 6
  • @matt_L assumed it isn't good VFM and will pick something up at my first meeting.
     — 4:54 AM Oct 6
  • Is there a fine for smiling on the tube? #London #justsayin #random
     — 4:54 AM Oct 6
  • Ah. Only on the tube can someone stand on your foot and not say sorry. Working in London seems to be an excuse for poor manners IMHO.
     — 4:53 AM Oct 6
  • On my way to see @barclayrae for some #ITSMTV
     — 4:12 AM Oct 6
  • Most expensive hotel across three nights in three countries and worst room ... where else? #London
     — 4:01 PM Oct 5
  • New @Forrester report .... http://t.co/r9rQ88f7 ... Five Steps To Improve The IT Financial Management Maturity Of Your I&O Org #ITSM #ITIL
     — 3:20 PM Oct 5
  • New @Forrester report ... http://t.co/KEEMQjvj ... Cover Your Assets; Use IT Asset Life-Cycle Management To Control IT Costs #ITAM #ITSM
     — 3:14 PM Oct 5
  • Seems my @Forrester reports are like buses. Nothing for ages and then I publish two at once. One on #ITFM and one on #ITAM (#ITSM #ITIL)
     — 3:10 PM Oct 5
  • With a large group (50+) of Italian IT Ops pros this morning. Only a couple were using #ITIL
     — 11:31 AM Oct 5
  • I'm really not interested in the iPhone 4S assuming it is just as ugly as its predecessor. Shame as I wanted an iPhone 5 if prettier #random
     — 5:03 PM Oct 4
    from HootSuite
  • BBC News - HTC to release urgent privacy fix for smartphones http://t.co/2QJkvRMI
     — 10:12 AM Oct 4
  • Interesting event with #ORSYP this morning. Great messaging. #ITOps needs more simplicity.
     — 7:46 AM Oct 4
    from HootSuite
  • On my way to Brussels via train for a presentation tomorrow.
     — 11:15 AM Oct 3
  • Google's first ever store hits London http://t.co/R6yEiwNR via @pcadvisor
     — 7:02 AM Oct 3
  • MOST WANTED service desk benchmark metrics? What would help you most? http://ow.ly/6LrO3 #ITSM #ITIL #Back2ITSM #servicedesk #metrics #KPIs
     — 5:08 AM Oct 3
    from HootSuite
  • Back from annual leave and I can't believe how many IT financial management client inquiries I have received. It's great to see #ITSM #ITIL
     — 4:24 AM Oct 3
    from HootSuite
  • BBC News - Virtual monkeys write Shakespeare http://t.co/V4Ud0oj5
     — 4:24 PM Oct 2
  • In 1998, Sony accidently sold 700,000 camcorders that had the technology to see through people's clothes #random
     — 6:00 PM Oct 1