• Nice to see that @Nimsoft wants a Social Media Manager http://t.co/1dhU36no #ITmanagement #ITSM #Social #SaaS
     — 6:36 PM Oct 18
    from HootSuite
  • Google to unveil Nexus Prime this week? http://t.co/6HgoWhUF via @pcadvisor
     — 6:06 PM Oct 18
  • @aalem nearly 3 years newer than the Twitter one. Shorter hair. Don't think it's doctored.
     — 2:49 PM Oct 18
  • @itSMFUKCEO @servicesphere looking for total number of qualifications obtained to date. Thanks.
     — 12:04 PM Oct 18
  • @aalem are you joking with me again? Tis me.
     — 11:56 AM Oct 18
  • BBC News - UK CPI inflation rate rises to 5.2% in September http://t.co/RKUyWkgm
     — 10:46 AM Oct 18
  • @rglauser were there visible signs of tweeting during the #SocialIT session? (Please discount the checking of emails) #justsayin
     — 10:40 AM Oct 18
    from HootSuite
  • @servicesphere I did look at one with the July 2011 snapshot ... will look again for the cumulative figures. Thanks :)
     — 10:17 AM Oct 18
    from HootSuite
  • Grrr. I know the cumulative ITIL pass number stats are out there but Google isn't playing ball (operator error no doubt) ... any advice? Thx
     — 10:11 AM Oct 18
    from HootSuite
  • @servicesphere @rglauser @g2g3 people fear the unknown. And for too many people #social and #socialIT are the unknown #sad_but_true
     — 10:02 AM Oct 18
    from HootSuite
  • @rglauser @ServiceSphere one can only assume that there is no perceived benefit from (being) #social - why are people attending the session?
     — 9:56 AM Oct 18
    from HootSuite
  • @rglauser ah ... the analyst king of Twitter? #social_joke
     — 9:43 AM Oct 18
    from HootSuite
  • Imagination: your greatest gift and greatest curse. Funny really #random
     — 9:39 AM Oct 18
    from HootSuite
  • ITIL: What Constitutes Success? | @Forrester Blogs http://t.co/9V9XOxes #ITSM #ITIL #value #metrics #success #CIO
     — 8:30 AM Oct 18
    from TweetMeme
  • Interesting. Wikipedia #ITIL entry was modified today but still has ITIL as IT Infrastructure Library http://t.co/8uLEqisl <<< tis no more
     — 7:49 AM Oct 18
    from HootSuite
  • @ianaitchison different in approach IMO ... maybe "intelligent cost cutting" but more understanding operational performance.
     — 7:45 AM Oct 18
    from HootSuite
  • I await the tweet from @richchestmat saying that the business needs us to cut costs :)
     — 7:41 AM Oct 18
    from HootSuite
  • We need to stop thinking about cutting costs and refocus on efficiency and business needs. Cutting costs cuts quality and service #ITSM
     — 7:40 AM Oct 18
    from HootSuite
  • It had to happen ... 4.5 months in at Forrester and I am formally writing about #ITIL
     — 7:18 AM Oct 18
    from HootSuite
  • RT @gemmawent: Now this is a good idea ยป Recycle Your Blog http://t.co/PsnlGV1c via @duncanchapple << was thinking about blog ages this a.m.
     — 7:15 AM Oct 18
    from HootSuite