• Traveler alert: Avoid the Sheraton Four Points on K Street in DC at all costs!
     — 4:11 PM Apr 30
    from TweetDeck
  • Sitting in the Red Carpet club in Dulles, overhearing a couple of sales guys discuss how to game their compensation system. A case study!
     — 4:09 PM Apr 30
    from TweetDeck
  • Getting ready (in DC) for a speech on contact centers. Still a critical resource. Gotta make 'em work much, much better.
     — 7:32 AM Apr 30
    from TweetDeck
  • Mobile tweet is really neat.
     — 1:39 PM Apr 25
    from txt
  • Hearing about the week I missed from my daughter. I'm HOME!
     — 12:17 PM Apr 25
    from web
  • Finishing up my keynote for Forrester's Marketing Forum. I'm speaking 4/23. Then, I'm going to Disney World!
     — 2:53 PM Apr 11
    from web
  • Pulling together a collection of Forrester research for a group of executives. This is fun: What a wealth of "how to" knowledge.
     — 8:46 AM Feb 7
    from web
  • I need a great password manager. Ideas?
     — 2:59 PM Jan 31
    from web
  • Nortel couldn't make the call on an interest payment and files for bankruptcy: tech consolidation meets economic contraction. Bummer.
     — 9:56 AM Jan 14
    from web
  • This moment, right now, is worth no more than 60 characters.
     — 12:21 AM Jan 14
    from web
  • Tom Grant, a Forrester colleague, are discussing the value of Twitter.
     — 8:19 PM Jan 12
    from web
  • Wondering who came up with the twitter color scheme? And the bubble font. It's all a metaphor for fast food.
     — 12:29 AM Jan 12
    from web
  • Signing up for twitter.
     — 11:38 PM Jan 11
    from web