- Traveler alert: Avoid the Sheraton Four Points on K Street in DC at all costs!— 4:11 PM Apr 30from TweetDeck
- Sitting in the Red Carpet club in Dulles, overhearing a couple of sales guys discuss how to game their compensation system. A case study!— 4:09 PM Apr 30from TweetDeck
- Getting ready (in DC) for a speech on contact centers. Still a critical resource. Gotta make 'em work much, much better.— 7:32 AM Apr 30from TweetDeck
- Mobile tweet is really neat.— 1:39 PM Apr 25from txt
- Hearing about the week I missed from my daughter. I'm HOME!— 12:17 PM Apr 25from web
- Finishing up my keynote for Forrester's Marketing Forum. I'm speaking 4/23. Then, I'm going to Disney World!— 2:53 PM Apr 11from web
- Pulling together a collection of Forrester research for a group of executives. This is fun: What a wealth of "how to" knowledge.— 8:46 AM Feb 7from web
- I need a great password manager. Ideas?— 2:59 PM Jan 31from web
- Nortel couldn't make the call on an interest payment and files for bankruptcy: tech consolidation meets economic contraction. Bummer.— 9:56 AM Jan 14from web
- This moment, right now, is worth no more than 60 characters.— 12:21 AM Jan 14from web
- Tom Grant, a Forrester colleague, are discussing the value of Twitter.— 8:19 PM Jan 12from web
- Wondering who came up with the twitter color scheme? And the bubble font. It's all a metaphor for fast food.— 12:29 AM Jan 12from web
- Signing up for twitter.— 11:38 PM Jan 11from web