Forrester Blogs
  • Flying @JetBlue to LA tonight for @LiveTalksLA tomorrow morning. Would be good karma if @BonnySimi were my pilot. #OutsideIn #CX
     — 8:25 AM Oct 3
    from web
  • Early Bird Discount for Forrester's #CustExp Forum in LA ends on 10/6. To register and save: http://t.co/99AhEDm8 #OutsideIn #CX
     — 5:48 PM Oct 2
    from web
  • Tickets for my appearance at Live Talk in LA at http://t.co/zUvU9YJK #OutsideIn #CX #CustExp #CEM
     — 8:42 PM Oct 1
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  • Catch my LIVE interview in LA Thursday @LiveTalksLA by @keithferrazzi http://t.co/2hujvivx #OutsideIn #CX #CustExp
     — 7:58 PM Oct 1
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  • Customer Think: NFL Owners Just Learned a Lesson About Bad #CustExp. Did you? http://t.co/1TLQN7ab #OutsideIn #CX #CEM
     — 5:31 PM Oct 1
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  • The @NFL Owners Just Learned a Lesson About Bad #CustExp. Did you? http://t.co/T0SQdJVV #CX #OutsideIn
     — 11:30 AM Sep 27
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  • Part 1: Answers to the many questions asked in last week's webinar about #OutsideIn http://t.co/5vlDQwZu #CX #CustExp #CEM
     — 6:40 AM Sep 24
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  • #Direct #Marketing News Q&A about #CustExp disciplines described in our new book, #OutsideIn: http://t.co/wbZVzj88 #CX
     — 4:34 PM Sep 21
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  • 1to1 Media features " #CX Leaders Spank #CustExp Laggards in Total Returns" http://t.co/122lhz44 #OutsideIn #CEM
     — 8:16 AM Sep 21
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  • #OustsideIn featured in The Economist: http://t.co/pSGkgeQm Do YOU think Chief Customer Officers make a difference? #CX #CEM
     — 3:07 PM Sep 20
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  • Twilio webinar starting now: http://t.co/qpOUSdJQ
     — 1:05 PM Sep 20
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  • Sign up for free webinar today at 1 PM ET: http://t.co/zAGrQr2s How is #CustServ different from #CustExp? #OutsideIn #CX
     — 6:31 AM Sep 20
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  • The second of two FREE #Forrester #CustExp webinars today at 2PM ET http://t.co/EO072Nrv #CX #CEM #OutsideIn
     — 10:55 AM Sep 19
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  • Oops! Better URL if you want to hear about "hire the will, train the skill" http://t.co/NoQBQ7ht #CX #OutsideIn #smallbiz
     — 6:35 AM Sep 19
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  • To create a customer-centric culture: Hire the will, train the skill. http://t.co/WD1miP0P #CX #OustsideIn #smallbiz
     — 6:32 AM Sep 19
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  • What does #CustExp mean to billions of businesses, including yours? Free webinar on 9/19: http://t.co/M21vstoC #OutsideIn
     — 6:20 AM Sep 17
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  • #CX leaders spank #CustExp laggards on total stock performance: http://t.co/qyljuA0m #OutsideIn
     — 6:48 PM Sep 14
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  • View on iphone5 by colleague @tonyjcosta http://t.co/XteXRMyf
     — 5:51 AM Sep 14
    from bitly
  • 3 reasons why your #CustExp is fundamentally flawed: http://t.co/Dxs9q571 #CX #CRM #OutsideIn
     — 6:33 AM Sep 11
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  • Talking about #CX stories from #OutsideIn on this Twilio podcast: http://t.co/yHYzC36O
     — 6:27 PM Sep 10
    from web