• Wayne Jones, of IFF: we reorganised into IT supply and demand organisations ... We'd never really focused on demand before #IOF11
     — 9:42 AM Nov 10
  • IT Support and the end user: the customer vs. consumer debate has kicked off again .... http://t.co/dt5JHWx9 #ITSM #customer #grrr
     — 9:35 AM Nov 10
    from TweetMeme
  • “@SophieDanby: Funniest thing I have heard all week: "how do you create a hashtag?". The question was from a Marketing Executive...” oh well
     — 9:30 AM Nov 10
  • .@staten7: Finally engage the business to understand how to use the technology even more #IOF11
     — 9:28 AM Nov 10
  • .@staten7: Longer term - engage EA on the right way to use new techs, engage security and risk team, determine what tech to leverage #IOF11
     — 9:27 AM Nov 10
  • .@staten7: Recs - engage your empowered leaders, use the tools they use, understand the bus reasons, identify next steps for success #IOF11
     — 9:24 AM Nov 10
  • .@staten7: 3 stages of cloud economics 1. Scale -up 2. Scale-down 3. Profit center #IOF11
     — 9:21 AM Nov 10
  • .@staten7: cloud economics ... Elastic scale delivers JIT capacity, pay-per-use keeps costs low, self-service fuels productivity #IOF11
     — 9:16 AM Nov 10
  • .@staten7: the 5 habits of highly effective IT management ... 5. Run the numbers ... Time to market and "cloud economics" #IOF11
     — 9:14 AM Nov 10
  • .@staten7: the 5 habits of highly effective IT management ... 4. Get ahead of your empowered employees (find and suggest new techs) #IOF11
     — 9:12 AM Nov 10
  • .@staten7: the 5 habits of highly effective IT management ... 3. Link the cloud to the legacy then cut it loose (like a cloud wrap) #IOF11
     — 9:10 AM Nov 10
  • .@staten7: the 5 habits of highly effective IT management 1. Get your hands dirty 2. Embrace IT where it fits (suggest other techs) #IOF11
     — 9:08 AM Nov 10
  • .@staten7: big companies have suffered significant cloud outages or breaches in 2011 - I&O has a role to play here #IOF11 #Risk
     — 9:04 AM Nov 10
  • .@staten7: the cloud genie cannot be shoehorned back into the lamp #IOF11
     — 9:01 AM Nov 10
  • .@staten7: in 2020 green power will still only meet 15% of total need. Data Center power cost will become "unacceptable" #IOF11
     — 8:58 AM Nov 10
  • .@staten7: talking about Tata focusing on the new Asian middle class market through new products #IOF11
     — 8:55 AM Nov 10
  • .@staten7: there will be an extra 1bn people in Asia in 5 years. A brand new market of "new middle class" consumers #IOF11
     — 8:54 AM Nov 10
  • .@staten7: 60% of employees think their non-corporate tech is better suited to their needs #IOF11
     — 8:51 AM Nov 10
  • @glennodonnell @sophiedanby where are you Glenn?
     — 6:42 PM Nov 9
  • @rglauser are you saying that no one has tidied up since February? #empty_malteser_boxes
     — 5:56 PM Nov 9