• @ken_gonzalez did you also get a gift receipt? ;)
     — 2:54 PM Nov 19
  • Thanks for the birthday wishes :)
     — 2:02 PM Nov 19
  • @marekesh Sorry ... will see if I can find out why when the support people are back Monday
     — 2:01 PM Nov 19
  • People often read books to expand their minds. Ever thought that books can actually close down your thinking? #random #justsayin #ITIL
     — 9:52 AM Nov 18
    from HootSuite
  • RT @opsview: Amazon to release iPhone competitor in 2012 http://t.co/zOjX6p0i…
     — 9:25 AM Nov 18
    from HootSuite
  • Don't you just hate it when you put something somewhere safe and then forget where that safe place is? #random #idiot
     — 7:07 AM Nov 18
    from HootSuite
  • The good thing about random spammers on Twitter? They are a sign that you are tweeting too much #random and #head_down
     — 6:11 AM Nov 18
    from HootSuite
  • Charisma and Confidence http://t.co/nL0YAeQj by @JJLifetherapies <<< IT people often have the latter (rightly or wrongly) but the former?
     — 6:08 AM Nov 18
  • @jimbofin you are more proactive than me ... I started a LinkedIn group last night with a view to see how it could work (or not).
     — 5:43 AM Nov 18
    from HootSuite
  • Oops ... just realized that I should have qualified my previous tweets as "most recommended @Forrester I&O blogs" ... apologies.
     — 5:36 AM Nov 18
    from HootSuite
  • A way behind but the 2nd most recommended @Forrester blog of 2011: Giving Back to the IT Service Management Community http://t.co/9pk4dtcK
     — 5:28 AM Nov 18
    from TweetMeme
  • @itamreview @ServiceSphere we need the "end user" (or #ITSM real-world) edition ... feel their pain #ITSMWP
     — 5:21 AM Nov 18
    from HootSuite
  • Forrester's most recommended blog of 2011: A Letter to Meg Whitman from the Market | @Forrester Blogs http://t.co/S0pMBWJt by @glennodonnell
     — 5:19 AM Nov 18
    from TweetMeme
  • We shouldn't moan about things if we haven't tried to make them better. Please try to make #ITSM better http://t.co/JNJxxFGA #ITIL #service
     — 5:16 AM Nov 18
    from TweetMeme
  • RT @itamreview: ITAM Market Trends - Your View? http://t.co/ikC0oFSL
     — 5:12 AM Nov 18
    from HootSuite
  • Is #ITIL like trying to light a fire by rubbing ONE stick "together"? Maybe the stick needs breaking half or we need to find a second stick?
     — 5:07 AM Nov 18
    from HootSuite
  • @jimbofin what? There is an "outside of IT"? Heresy. <<< did you know that "heresy" originally meant "choice"?
     — 4:58 AM Nov 18
    from HootSuite
  • @itamreview ah ... but I have no idea what it is for yet ;)
     — 4:38 AM Nov 18
    from HootSuite
  • Don't you just hate tweets that look interesting but only lead to something for sale, e.g. training or book? I need a 3 strikes rule #random
     — 4:38 AM Nov 18
    from HootSuite
  • ... So why are we still sitting next to each other? Why not sit next to your customers? #random
     — 3:55 AM Nov 18