David Williams at #CRMSummit2011: "Engagement is a non-financial interaction with my brand"— 11:53 AM Jun 7from HootSuite- Dave Frankland
Interesting webinar: Understanding The Intricate Digital Behaviors Of Young Consumers http://bit.ly/iOa692— 10:28 AM Jun 7from chrome-share- Rob Brosnan
Welcome to Forrester ! RT @iamreff: Hey @josephslima just joined @forrester #yay! #dsob— 10:03 AM Jun 7from TweetDeck- Srividya Sridharan
@bmliving the weather is great. Unseasonably cool. But thats fantastic in June.— 8:55 AM Jun 7from Tweetbot for iPhone- Rob Brosnan
@jdaysy There are worse ways to spend your time⦗ 8:03 AM Jun 7from Tweetbot for iPhone- Rob Brosnan
Dawn in Vegas #insightscon http://instagr.am/p/FVaPI/— 8:00 AM Jun 7from Instagram- Rob Brosnan
Trying to get some work done and sent for editing; @comcastcares is down in my whole neighborhood, and I can't tether on XP w/o driver. Boo.— 1:09 AM Jun 7from Seesmic- Fatemeh Khatibloo
My view from the M Resort #insightscon http://instagr.am/p/FUiH3/— 11:40 PM Jun 6from Instagram- Rob Brosnan
Just checked in at the M Resort for #insightscon.— 11:27 PM Jun 6from Tweetbot for iPhone- Rob Brosnan
Xbox's E3 Secrets Revealed: Voice-Controlled TV, Face-Scanning Avatars, New "Halos," More [Updated] http://pulse.me/s/4p62— 10:02 PM Jun 6from Pulse News- Carlton Doty
Horrendous migraine is slowly receding; hoping it doesn't find its way past Imitrex as I'm due at the @MerkeCRM summit tomorrow.— 8:04 PM Jun 6from Seesmic twhirl- Fatemeh Khatibloo
eBay Acquires Magento: What it means | Forrester Blogs http://bit.ly/kpdW9v @bkwalker— 8:01 PM Jun 6from TweetMeme- Joseph Stanhope
@SeanCor Thanks Sean.— 7:35 PM Jun 6from TweetDeck- Srividya Sridharan
Enjoying session on customer-centricity at Merkle's customer summit #CRMSummit2011 (@ Park Hyatt Aviara Resort) http://ow.ly/1ty4hG— 5:05 PM Jun 6from HootSuite- Dave Frankland
New blog post: Revisiting Customer Lifetime Value http://forr.com/lPRVst— 4:55 PM Jun 6from TweetDeck- Srividya Sridharan
RT @Mike_Grant_FORR: Loyalty metrics that matter: join the conversation with @ekmurphy http://forr.com/kTzt6D— 3:47 PM Jun 6from TweetDeck- Srividya Sridharan
American Express CEO Sees Promise in Digital Payments: http://bit.ly/ilMjew #product #innovation #digital— 1:31 PM Jun 6from TweetDeck- Carlton Doty
Think #Groupon is the next IPO darling? Here's a contrary pov: http://bit.ly/j1ONlH— 1:14 PM Jun 6from TweetDeck- Carlton Doty
RT @johnlovett: Interested in APIs and Data Mashups? Check out ProgrammableWeb a wealth of resources http://bit.ly/ProgrammableWeb— 9:43 AM Jun 6from TweetDeck- Joseph Stanhope
@mromig Thanks Melissa!— 9:25 AM Jun 6from TweetDeck- Srividya Sridharan