• Kicking myself 5 months ago when I thought a market overview with 50 vendors was a good idea....
     — 4:10 PM Jan 31
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  • @ShortPierReview @corinnejames @Zite Wow...don't envy her. That's a little too much time away from home!
     — 11:15 AM Jan 31
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  • @piewords @pmonks @mcnabb_kyle Good point! Though to be honest I didn't know that Advanced D&D was different than D&D. I have a lot to learn
     — 9:39 AM Jan 30
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  • @piewords @pmonks This abbreviation goes much higher than me! Right @mcnabb_kyle ?
     — 9:35 AM Jan 30
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  • @nonkelpier Thanks Pieter!
     — 4:59 PM Jan 29
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  • Organizing around digital customer experience? 5 questions every AD+D leader must answer http://t.co/S24xPYnw (free) #CX #customerexperience
     — 12:45 PM Jan 29
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  • Build best in class digital customer delivery teams by answering these five questions http://t.co/pWnSB0GG (PAID)
     — 12:37 PM Jan 29
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  • @brittbraudo I'm already on my tenth password now!
     — 8:52 AM Jan 28
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  • Our Forrester team is famous now http://t.co/CC6rbN4Z via @ShortPierReview
     — 12:55 PM Jan 17
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  • Business apps drive 3 of the top 4 software initiative priorities. But how do you balance that cost vs. innovation? http://t.co/2gwYS1vx
     — 11:50 AM Jan 16
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  • Perpetual connectivity will change how we experience the world. http://t.co/2p0kW9XO
     — 4:19 PM Jan 8
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  • Customer service is a cornerstone to your #CX strategy. Learn how to do it right @kateleggett http://t.co/ZbOvKuTu. #custserv #Forrester
     — 1:42 PM Jan 4
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  • @brittbraudo Did you bring her back to Boston with you?
     — 5:17 PM Dec 18
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  • @brittbraudo @beckyanzalone You're also more likely to be killed by falling airplane parts (1 in 10 million) than win the powerball! hah.
     — 4:44 PM Nov 28
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  • things that are more likely to happen than winning the powerball jackpot: http://t.co/YCHpa6hE
     — 4:44 PM Nov 28
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  • Do you have any good personalized and contexualization case studies? we'd love to hear them. http://t.co/Iwtiu32G
     — 11:48 AM Nov 26
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  • Personalization is no longer enough- get up close & contextual instead http://t.co/Iwtiu32G
     — 11:47 AM Nov 26
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  • @owensleslie in NYT re: HP's Autonomy debacle http://t.co/cmBVOz31 She called this a long time ago.
     — 10:13 AM Nov 21
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  • HP takes a big hit b/c of Autonomy "accounting improprieties" http://t.co/tr9uEMa2
     — 8:47 AM Nov 20
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  • New report with @sa_powers + @ronrogowski on future of personalization (hint: it's no longer personal; it's contextual) http://t.co/GL5qlE70
     — 11:50 AM Nov 19
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