Forrester Blogs
  • Briefing: #ServiceSource- offer #saas solution to support #CRM for recurring revenue business models eg. #software #hardware # med devices
     — 2:01 PM Apr 3
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  • @Nnaniquism @youngp2 @forrester : correct
     — 11:12 AM Apr 3
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  • @Nnaniquism @youngp2 @forrester - yes, that is the point - customer relationships trumps cost cutting as the top priority.
     — 10:25 AM Apr 3
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  • Webinar April 16: #Forrester Self-test tool - determine readiness for #cloud solutions. @lizherbert @waband #CRM http://t.co/U2GznTmdOS
     — 8:05 AM Apr 3
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  • New data: Growing customers and revenues are top business priorities in 2013. You need a #CRM #Playbook to succeed. http://t.co/rtS25ZbIbw
     — 5:13 PM Apr 2
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  • CRM in the age of the customer - KMWorld Magazine http://t.co/hFRvRUF4s2
     — 4:33 PM Mar 29
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  • Webinar April: How To Determine Fit And Readiness For Adopting #Cloud Solutions @waband @lizherbert http://t.co/3L4Gg1HwfP #saas #CRM
     — 11:59 AM Mar 24
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  • #CRM practioners- Read this: The Future of Customer Data Management @mgualtieri @nyuhanna #Forrester #CX #CDM http://t.co/8eENOa3qMe
     — 7:59 AM Mar 22
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  • @bpatter congrats on you new role
     — 2:53 PM Mar 21
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  • Here at at #conv13 will we finally get a #CRM product roadmap? #Msft #dynamics
     — 10:01 AM Mar 19
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  • @weeklyinterview >>> wband@forrester.com
     — 5:47 PM Mar 11
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  • Involved in digital customer experience ? Take our survey: http://t.co/PbgVw4zv6D Free #Forrester report in return #CX #CXM @AYakkundi
     — 1:41 PM Mar 11
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  • Mobile BI And Cloud BI Evaluation Criteria | Forrester Blogs http://t.co/Y9xnbCUeus
     — 8:06 AM Mar 7
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  • POV: #Oracle Customers Reluctant to Embrance #Fusion #Apps - will they change strategy? http://t.co/YgZYXnYGcc #CRM #scrm #HR #BI
     — 11:07 AM Mar 6
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  • Join me for teleconf on March 8: Top #CRM Planning Considerations for 2012 #Forrester #scrm #CEM #BPM #BI #mkting http://t.co/CAMudEW7tP
     — 12:07 PM Mar 4
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  • New post - my POV: Are you ready for the challenges of digital disruption? #CRM http://t.co/ruc4auvyUi
     — 2:05 PM Mar 1
    from LinkedIn
  • My new post: Do you know how to navigate the challenges of #Digital Disruption? http://t.co/m1V1naG1ez #CRM #scrm #analytics #CEM #CX
     — 8:51 AM Mar 1
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  • Four Steps For Optimizing Customer Service Operations | Forrester Blogs http://t.co/ZNjUZI8MuK
     — 8:22 AM Mar 1
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  • See my blog: Facing The Challanges of Digital Disruption @destinationCRM http://t.co/qp1hn0Hlk7 #CRM #digital #CX #CEM #scrm
     — 12:56 PM Feb 28
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  • Attended the #SFDC #Customer #Company event yesterday. A solid and timely new message. Good analysis by @idignan http://t.co/eZZTxtqVMb
     — 2:06 PM Feb 27
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