Forrester Blogs
  • Clay Richardson
    Okay, Medco COO is showing the money slide. This is the BT Shift - as #Forrester calls it. Move from IT to BT (process-based) #PW2010 #bpm
     — 10:03 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Medco preso is nice setup for my "BPM Fundamentals" session teed up for 11 this morning; Focus on defining biz case, roi, roles #PW2010 #bpm
     — 10:01 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Medco COO laying out biz architecture for making shift to business technology. More on BT shift here: http://bit.ly/9UKNna #PW2010 #bpm
     — 9:58 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    RT @cmooreforrester: Medco COO uses the term "Biz Technology" says it's hybrid biz unit. Forrester introduced term 4 yrs ago #bpm #pw2010
     — 9:54 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Medco COO using iPhone/AppStore analogy to describe Medco 2.0: "Building Medco AppStore based on Pega" #PW2010 #bpm
     — 9:51 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Millenials having real impact... Medco COO's daughter showed him iPhone Shazzam app and lightbulb went off over his head #PW2010 #bpm
     — 9:49 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Seems iPhone is the muse of 21st Century thus far... even Medco's COO is using it as a model #PW2010 #bpm
     — 9:45 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Think "agile" is such an amorphous term, means so many things to many different groups. Makes it difficult to explain #PW2010 #bpm
     — 9:44 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    "Agile Enterprise" = "Dynamic Business Management" #PW2010 #bpm
     — 9:42 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Medco CEO now moving into his talk about "What Is The Agile Enterprise". #PW2010 #bpm
     — 9:41 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Medco President & COO points out that there's over #350B in waste around managing complex and chronic diseases. #PW2010 #bpm
     — 9:38 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Medco's COO taking the stage at Pegaworld to share their business transformation story. #PW2010 #bpm
     — 9:26 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Pega's new CMO, Grant Johnson, taking the stage. Points out the official attendance number is 1250. Pretty impressive numbers #PW2010 #bpm
     — 9:24 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Pega CEO is walking through "building BPM sw using BPM sw". Says: "Pega 6 is developed using its own development environment." #PW2010 #BPM
     — 9:21 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Kudos to Alan for making the "layer cake" more digestible - i.e. without technology talk that might go over business ppl's head #PW2010 #bpm
     — 9:17 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Is Alan describing the "situational layer cake"? First time I've seen a decent picture describing Pega's "layer cake" #PW2010 #bpm
     — 9:14 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    Pega seems to be making good headway into government. Reconstituted federal team starting to win some good deals #bpm #PW2010 #bpm
     — 9:12 AM Apr 26
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    - Clay Richardson
  • Clay Richardson
    If I could wave a magic wand I would merge Xobni and Things to create a dynamic tool for managing creative work processes #newwaytowork #bpm
     — 2:58 PM Apr 25
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    - Clay Richardson
  • Clay Richardson
    #nowplaying Dido "Life For Rent"
     — 8:33 PM Apr 23
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    - Clay Richardson
  • Clay Richardson
    NYTimes: Mike Allen, the Man the White House Wakes Up To http://nyti.ms/ddeYCs | Welcome to DC!
     — 10:54 PM Apr 21
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    - Clay Richardson