Forrester Blogs
  • @jmcquivey I expect we'll see digital disruption continue to blur line between customer experience and backend business processes #ForrForum
     — 4:24 PM Sep 24
    from HootSuite
  • @jmcquivey I would love to see teleportation become a reality in the next five years. #ForrForum
     — 4:20 PM Sep 24
    from HootSuite
  • @nigelfenwick Touché! :-) The key is using disruptive tools to drive a new value proposition for the biz - customers, employees #ForrForum
     — 4:17 PM Sep 24
    from HootSuite
  • @jmcquivey Example: Instead of just embracing mobile, use mobile as a catalyst to simplify and reinvent business processes #ForrForum #bpm
     — 4:13 PM Sep 24
    from HootSuite
  • @waband Biz leaders still reactive coming out of Great Recession. But most see need to prioritize growth (innovation) over costs #ForrForum
     — 4:10 PM Sep 24
    from HootSuite
  • @the_quacker Agree. But also a CEO that understands how the connect dots between biz and digital strategy #ForrForum
     — 4:07 PM Sep 24
    from HootSuite
  • @jmcquivey Policies and Digital Disruption don't seem like good bedfellows :-). #ForrForum
     — 4:05 PM Sep 24
    from HootSuite
  • RT @jmcquivey: 67% of executives we surveyed are excited about the arrival of #DigitalDisruption (#ForrForum) #bpm
     — 4:04 PM Sep 24
    from HootSuite
  • RT @jmcquivey: 89% of executives we surveyed agree that #DigitalDisruption will happen to their industry (#ForrForum) #bpm
     — 4:04 PM Sep 24
    from HootSuite
  • RT @nitivaish: these are innovators who understand convergence of CX, biz/digital strategy and tech and can connect the dots! #Forrforum
     — 4:02 PM Sep 24
    from HootSuite
  • @waband The first step is a willingness to experiment and fail fast. Adopting a startup mindset is key - invest strategically. #ForrForum
     — 4:01 PM Sep 24
    from HootSuite
  • RT @waband: What are the drivers TOWARD a company adopting a #digitialdistruption mindset? #ForrForum #CRM #bpm
     — 3:59 PM Sep 24
    from HootSuite
  • RT @damarqueviews: most don't want to change. But change is a constant and pro-active adaptation needed #ForrForum | Agree
     — 3:58 PM Sep 24
    from HootSuite
  • RT @mgualtieri: Some large firms would be wise to sit on sidelines during digital disruption in and then acquire the innovator #ForrForum
     — 3:55 PM Sep 24
    from HootSuite
  • @jmcquivey Key is to use disruption - eg, mobile, social, etc - as opp to reinvent legacy processes in more targeted way @ForrFourm #bpm
     — 3:54 PM Sep 24
    from HootSuite
  • @jmcquivey It's typically the "we'll fix it when it's broken" mindset. Most don't want to invest until absolutely necessary. #ForrForum
     — 3:52 PM Sep 24
    from HootSuite
  • @jmcquivey Legacy apps and processes seem to be a major barrier for companies wanting to empower digital disuptors #ForrForum #bpm
     — 3:49 PM Sep 24
    from HootSuite
  • RT @jmcquivey: Ideal example RT @NigelFenwick: Rolls Royce W digital sensors on engines & providing maintenance data in real time =...
     — 3:46 PM Sep 24
    from HootSuite
  • Band-Aids or Wellness Program - Which One Will Help You Survive? | Forrester Blogs http://t.co/MrzxxZHe #bpm #forrester #bizarch
     — 12:28 PM Sep 18
    from TweetMeme
  • Embrace Mobile To Deliver A New Value Proposition For BPM Excellence | Forrester Blogs http://t.co/COdgwfGE #bpm #mobility #forrester
     — 7:50 AM Sep 13
    from TweetMeme