Sarah Rotman Epps serves Marketing Leadership Professionals. See the full Analyst bio.
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Sarah Rotman Epps serves Marketing Leadership Professionals. See the full Analyst bio.
Visit Forrester.com to learn how we make Marketing Leadership Professionals successful every day.
Follow Sarah on Twitter.
Posted by Sarah Rotman Epps on December 4, 2009
We've been writing a lot about eReader devices, but let's focus on the content for a moment. Why? Because selling a lifetime of eBook content to consumers is the end game of many companies in this space, especially Amazon and Barnes & Noble. They sky's the limit here. Consumers don't own digital libraries of books, as they did with music: When mp3 players came out, most consumers owned CDs that could be easily burned to a computer and downloaded to a device. Not so with books.
And the market for digital books, while catalyzed by the existence of dedicated eReader devices, will extend across multiple devices including desktops, laptops, mobile phones, netbooks, tablets, MIDs, portable gaming devices, and devices that haven't been invented yet. As we discuss in a new Forrester report, Forrester's data (based on a mail survey of 4,711 US consumers conducted in Q3 2009) shows that 3% of US consumers read eBooks on their desktop computers today; 2% read on laptops; and fewer than 1% read on dedicated eReaders, mobile phones, or netbooks, respectively. When it comes to future demand, 19% of US consumers say they're interested in reading eBooks on their desktop PCs, 14% say they're interested in reading on eReaders, 11% voice interest in reading on netbooks, and 5% say they're interested in reading on their mobile phones. What this means: Consumers are reading books digitally on multiple devices, and they will continue to do so.
The potential for selling content that's never been consumed digitally before is huge. We project conservatively that in 2010, eBook content sales will top $500 million. This is still small compared to the overall book market, but it's growing quickly--quickly enough to make companies like Barnes & Noble stake their future on the eBook bet. When B&N launched the Nook at the aggressive price of $259--a full $140 cheaper than the other two eReaders with touch navigation and wireless, the Sony Daily Edition and the iREX DR800--they drew attention to their long-term strategy: to profit not so much off device sales as off of eBook content sales. Not only will it be a stretch to make money off of device sales at that price, but B&N has also incurred unexpected costs as they have had to speed up their production schedule to meet holiday demand. They've calculated that these short-term losses are worth it to win over as many lifetime eBook consumers as they can, starting now.
To understand more about which companies are best position to "win" in the Battle For The eBook Consumer, our new report (available in full to Forrester clients) looks at the consumer followings of six companies: Amazon, Apple, B&N, Sony, Target, and Wal-Mart. We chose these companies because they were either already market leaders in the eReader space (Amazon, Sony), major print booksellers (B&N, Target, Wal-Mart), or possible future entrants to eBook eCommerce (Apple). To highlight a few findings from the report:
Comments
re: New Forrester Report: The Battle For The eBook Consumer
Great study and analysis. You know where this is going, what people would want to read on their eBooks after books--daily news, magazines, travel guides and restaurant menus.
re: New Forrester Report: The Battle For The eBook Consumer
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