- Forrester Councils
- Councils Overview
- log in
Posted by Richard Fichera on March 4, 2012
Last week it was Dell’s turn to tout its new wares, as it pulled back the curtain on its 12th-eneration servers and associated infrastructure. I’m still digging through all the details, but at first glance it looks like Dell has been listening to a lot of the same customer input as HP, and as a result their messages (and very likely the value delivered) are in many ways similar. Among the highlights of Dell’s messaging are:
IBM and Cisco have yet to weigh in, but my expectation is that on the server side we will see similar specification in terms of memory (like any proprietary memory expansion schemes), CU performance, and power. Assuming that Cisco and IBM have been listening to the same customer messages, I would expect both of them to have some messaging and product around opex reduction. But I expect the details of what they deliver to be very different from each other, particularly in networking and storage, both areas where they have each invested considerable amounts of money and technology.
Although I’m stepping out on a limb and assuming that IBM and Cisco will come out with similarly significant improvements to their infrastructure products, it’s looking to be an interesting announcement season — one that should generate a considerable and well-justified wave of upgrades among their respective customer bases. My first impression is that the combination of opex reduction and improved energy efficiency will make the ROI on upgrades very attractive. At the same time, it does not look like either vendor has opened enough of a technical differentiation to trigger any large-scale market share shifts. All in all, it is a good time to be buying servers — immense competition and great new products.
I’d be interested in hearing from HP and Dell customers on whether anything in these two announcements would make you reconsider your choice of infrastructure vendor.
Lead BT Transformation
Develop customer-obsessed strategies to drive growth »
Forrester's CX Index
Predict how actions to improve CX will affect revenue performance.
Measure the customer experiences that matter most »